A power outage knocked Houston’s 911 system offline for several hours Saturday afternoon, officials said.
The incident began when the Houston Emergency Center lost power mid-day Saturday, Houston Fire Chief Sam Peña said. Generators restored power, but when the regular power came back on, a technical malfunction prevented the call center from restoring power to its computer aided dispatch system, he said…
Years ago, I worked as a consultant with a department that was having some serious conflicts between line firefighters and dispatchers. Because I was hired to work primarily with uniformed firefighters, I mostly heard their side of things. They told stories about dispatch errors and categorized dispatchers as lazy or incompetent. But when I asked what direct experience those firefighters had working and communicating with dispatchers apart from their own emergency response, the answer was very little.
When I suggested including dispatchers in the training sessions I was facilitating, I got strong pushback. “Why include them?” people asked. “We have nothing in common with them… READ MORE
Three members of Weld County’s Department of Public Safety Communications were recently honored by the department for actions taken to save two lives and help welcome a new life into the world.
Dispatchers Ashley White and Josh Rysavy each received Lifesaver Awards for their critical assistance in providing CPR instructions to callers who found family members unresponsive during separate incidences in February and March. CPR instructions provided by the dispatchers enabled the callers to resuscitate their family members, allowing them to receive medical care and ultimately survive… READ MORE
Conway is a year-round tourist destination located in the White Mountains of NH, with a full-time population of 10,000. We are seeking highly a motivated individual to join our team, which consists of 34 full-time employees, making us one of the largest departments in Northern NH.
The Conway Police Department provides 24-hour emergency dispatch services for police, as well as five local fire/EMS departments. Duties include, but are not limited to: Telecommunications, answer multiple phone lines, meet and provide service to the public, receive emergency calls from the public and E-911, dispatch appropriate fire, ambulance or police using computer-aided dispatch, and monitor fire and burglar alarms…
GOLD BEACH, Ore. — The Curry County Board of Commissioners voted unanimously in support of funding the communications center, including upgrade of the 911 emergency response system for the Sheriff’s Department, the County said in a news release.
“The current system is dangerously outdated and not capable of providing critical service of public safety in the most remote areas of Curry County,” the County stated. “This puts our first responders at a disadvantage in responding as quick as possible to a citizen in need of assistance.”
As the Sheriff’s Office was prepared to make a presentation to the Board of Commissioners with needs for the updated system, pause to consider funding through ARP became a reality… READ MORE
Carrollton, Texas – The National Fire Protection Agency, or the NFPA, has issued requirements for many businesses which require the installation and maintenance of Public Safety DAS. These requirements are intended to enforce a base level of wireless connectivity in public spaces. This is to ensure a standard of connection quality that first responders can rely on in emergency situations. While the NFPA requirements have been stated clearly, many businesses find themselves non-compliant. Many more struggle to find a reliable company that offers quality DAS services in order to make themselves compliant…
