Pilot program will train Immokalee students to become emergency dispatchers (FL)

Pilot program will train Immokalee students to become emergency dispatchers (FL)

Cenaida Herrera never before considered a career as a 911 dispatcher.

But, always keeping an open mind about her career prospects, the recent Immokalee High School graduate wanted to learn as much as she possibly could about the profession.

With Wednesday’s announcement of the Immokalee Foundation’s new partnership with the Collier County Sheriff’s Office, students can train in emergency 911 communications through the foundation’s Public Safety Career Academy…

Local 911 center works to improve response time with new technology (TN)

Local 911 center works to improve response time with new technology (TN)

HENDERSON COUNTY, Tenn. — Henderson County 911 spent Wednesday morning testing how quickly they can respond to calls.

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“We’ll initiate 10 motor vehicle crashes across the county, mostly in the I-40 district area and Highway 412,” said Pamelia Tolley, 911 Director for Henderson County.

Tolley says this is to test the automatic crash notification — part of Sirius XM Guardian. It sends data directly to 911 centers, instead of initiating a call from a representative…

COA affirms denial of summary judgment to Howard Co. after botched 911 call (IN)

A genuine issue of material fact still exists on the willful or wanton exception to governmental immunity for the use of a 911 system in the case of mishandled Howard County emergency call that resulted in a woman’s death, the Indiana Court of Appeals has affirmed.

In the interlocutory appeal of Howard County Sheriff’s Department and Howard County 911 Communications v. Derrick Duke and Dustin Duke, as Co-Personal Representatives of the Estate of Tammy Lynn Ford, Deceased, 20A-CT-1936, the Howard County Sheriff’s Department and Howard County 911 Communications appealed an order denying their motion for summary judgment on a complaint filed by Derrick Duke and Dustin Duke as co-personal representatives of the estate of Tammy Lynn Ford…

Barry Glickman honoured for emergency radio service (Canada)

Barry Glickman honoured for emergency radio service (Canada)

A Strathcona Regional District resident has been named Public Safety Lifeline volunteer of the year for Radio Communications by the Province of B.C.

Barry Glickman was one of five volunteers named this year. Glickman has been an integral part of the Strathcona Regional District’s Emergency Radio Communications team. He currently lives in Campbell River, but was on Cortes Island for years, and working as well in Tahsis He has served as a board member on Cortes Island, and volunteered with the Cortes Community Radio station to help enhance their disaster public broadcasting capacity…

Kent County law enforcement agencies launch $25M upgrades to dispatch system (MI)

Kent County law enforcement agencies launch $25M upgrades to dispatch system (MI)

KENT COUNTY, Mich. — Kent County-area public safety agencies have upgraded the 911 radio dispatch system used to transmit public safety information to law enforcement agencies and personnel countywide.

The $25 million upgrades in radio equipment and technology are funded by the 911 surcharge and the Kent County Dispatch Authority, according to a news release Thursday.

The improvements went online in Grand Rapids in December and in other Kent County agencies in February and March…

Morgan 911 dispatchers in short supply (AL)

Jun. 23—High stress, low pay and a tight job market have the Morgan County 911 communications center facing staff shortages that are putting its 911 dispatchers in an even more stressful work environment, the local director said.

“What keeps me up at night is when we’re short-staffed, the dispatchers are on mandatory overtime and tired. When you get tired, mistakes can happen,” Director Jeanie Pharis said. “We have to cover when people are out sick and on vacation. We have to answer the calls; many times it’s a life-or-death situation.”

Pharis said she recently filled four full-time and two part-time dispatcher positions, and she has two more full-time openings to reach a full staff of 29…