The walls of Santa Fe’s new Regional Emergency Communications Center are intentionally painted a mellow blue. There’s a “quiet room” outfitted with two neck massagers, offering a place where dispatchers can decompress — away, if only for a few moments, from computer monitors and headsets filled with the unending flow of 911 calls.
OAKLAND, Calif. (KGO) — The Oakland Police Department is one step closer to getting a huge technology upgrade that could cost taxpayers millions of dollars. It’s being voted on Tuesday night.
Oakland is in dire need of new technology.
LINCOLN — Two years after the nation adopted a three-digit suicide prevention line, a new Nebraska law will offer clear interface between mental health and other emergency providers.
Today, the Federal Communications Commission (FCC) adopted an Order that establishes new rules to facilitate the deployment of Next Generation 9-1-1 (NG9-1-1). The focus of the Order is on the call delivery portion of NG9-1-1. Service providers will be required to deliver 9-1-1 traffic, including routing and location information, in an IP-based format to one or more points specified by a state or local 9-1-1 authority that meets certain readiness criteria. The Order affords significant deference to state and local public safety officials to designate the point(s) of delivery and indicate their readiness. The FCC also specifies that service providers will be responsible for associated costs and testing.
Today, the Federal Communications Commission (FCC) adopted a new framework to facilitate the transition to Next Generation 9-1-1 (NG9-1-1) by establishing rules that provide a fair and reasonable path towards fully implementing NG9-1-1 services across the United States.
TUCSON, Ariz. (KVOA) — As numerous global services recover from the tech outage, local law enforcement agencies are regrouping as well.
911 dispatch centers across Southern Arizona felt the impact firsthand.
The good news for both the City of Tucson and Pima County- 911 calls were not affected. However, the way dispatchers are trained to handle those calls were.
