BOYD COUNTY, Ky. (WSAZ) – Holiday weekends bring more calls to 911 dispatch centers, and many of them are for non-emergencies.
“Don’t call 911 just because your neighbors are out setting fireworks off,” said Boyd County 911 Director Matt Saunders.
He says these calls take up extra time for dispatchers, and while they will relay the information to where it needs to, he asks people with non-emergency problems to directly contact the police or other offices that could help…
She overcame a car accident that took her right arm to become an NYPD dispatcher only to be shot in a Bronx park.
Mialenny Santos, a 911 dispatcher for the past two years, visited Claremont Park on May 15 to meet with a hip-hop producer during a music video shoot for Dominican-born rapper Dowba Montana.
Santos said she was watching the filming from a beach chair when suddenly something told her to get up… READ MORE
LACEY, N.J. (1010 WINS) — A New Jersey police dispatcher was charged with stealing $4,690 from a volunteer emergency medical services organization, the Ocean County Prosecutor’s Office said Friday.
According to Prosecutor Bradley D. Billhimer, 33-year-old Matthew Bender used his access to the Lanoka Harbor Emergency Medical Services’ PayPal account to move the money into his personal account.
Authorities found that the grant money awarded to the LHEMS was disbursed to a PayPal account managed by Bender, Billhimer said…
A power outage knocked Houston’s 911 system offline for several hours Saturday afternoon, officials said.
The incident began when the Houston Emergency Center lost power mid-day Saturday, Houston Fire Chief Sam Peña said. Generators restored power, but when the regular power came back on, a technical malfunction prevented the call center from restoring power to its computer aided dispatch system, he said…
Years ago, I worked as a consultant with a department that was having some serious conflicts between line firefighters and dispatchers. Because I was hired to work primarily with uniformed firefighters, I mostly heard their side of things. They told stories about dispatch errors and categorized dispatchers as lazy or incompetent. But when I asked what direct experience those firefighters had working and communicating with dispatchers apart from their own emergency response, the answer was very little.
When I suggested including dispatchers in the training sessions I was facilitating, I got strong pushback. “Why include them?” people asked. “We have nothing in common with them… READ MORE
Three members of Weld County’s Department of Public Safety Communications were recently honored by the department for actions taken to save two lives and help welcome a new life into the world.
Dispatchers Ashley White and Josh Rysavy each received Lifesaver Awards for their critical assistance in providing CPR instructions to callers who found family members unresponsive during separate incidences in February and March. CPR instructions provided by the dispatchers enabled the callers to resuscitate their family members, allowing them to receive medical care and ultimately survive… READ MORE
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
