PSAC takes stock of FirstNet momentum during annual business meeting, announces new interim PSAC Chair

Kenzie Capece, Senior Public Safety Advisor, First Responder Network Authority

On August 26, the First Responder Network Authority’s (FirstNet Authority) Public Safety Advisory Committee (PSAC) held a business meeting to report on committee operations, progress of recent working groups, and FirstNet’s most recent accomplishments and activities.

Welcome and Leadership Update

PSAC Chair Todd Early welcomed members with remarks that focused on his retirement from the PSAC and his appreciation for the work and expertise the PSAC provides to the FirstNet Authority.

FirstNet Authority Board Chair Tip Osterthaler and CEO Ed Parkinson announced that longtime PSAC and Executive Committee member Jonathan Olson, representing the National EMS Management Association, would serve as interim PSAC Chair, effective upon Todd’s retirement. Tip and Ed also took this opportunity to thank Todd for his leadership, guidance, and commitment to grow the FirstNet network during the years he served on the PSAC, including the three years serving as its Chair.

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Preston Sheriff’s Office, 911 center get raises (WV)

Sep. 1—KINGWOOD — Employees of the Preston County Sheriff’s Office and Preston County Office of Emergency Management /911 got a pay raise at Tuesday’s regular meeting of the Preston County Commission.

Sheriff Paul Pritt asked the commission to increase pay to a level that would put the sheriff’s office in a better position to hire and retain personnel.

“Recently we’ve lost I think four, ” Pritt said. “So we just can’t keep anybody, we can’t get anybody to apply for the jobs, etc., etc.”

Pritt said deputies go beyond their role as law enforcement in ways that save the county money, such as in-house firearms and defense instructors…

Lancaster County 911 looking for help to keep residents safe (PA)

Lancaster County 911 looking for help to keep residents safe (PA)

The County Dispatch is offering news operators $17.05 an hour with opportunities for promotions and raises.

LANCASTER, Pa. — The Lancaster County 911 center hosted a job fair today in an attempt to hire help the center says they desperately need.

The 911 center has faced ongoing employee shortages for years, and the COVID-19 pandemic hasn’t helped.

The emergency communications center is looking for multiple individuals who can handle the fast-paced environment with a calm demeanor…

County manager: Community can help 911 call center staff by not dialing for non-emergencies (GA)

Chatham County Communications, better known as 911, is a major service provided to our community. The department is responsible for routing emergency calls from citizens, visitors and motorists in an urgent situation or reporting an event witnessed. These calls consist of medical assistance needed, vehicular incidents, dangerous situations and the list goes on.

These calls require expeditious but concise data entry such as name, location, nature of the call, assessment of the situation and what emergency response services may be needed as directed by professional and dedicated 911 telecommunicators.

As noted in a news story published in this newspaper in early August, the 911 center has several vacant positions. However, the center consoles are always fully staffed, as 911 management has rearranged shifts to ensure full coverage as has been done for more than two years…

911 phone line issue affecting most of Southeast Texas Tuesday night

BEAUMONT, Texas — Police departments across the Southeast Texas region say people are having issues calling 911.

The Beaumont Police Department announced Tuesday night that their phone line problem was stemming from an AT&T phone line issue, but it has been resolved.

Anyone in need of services from Beaumont Police or Beaumont fire dispatch can always text 911 for emergencies or call (409) 838-6371, Beaumont Police said.

The Nederland Police Department took to Facebook Tuesday night saying, there’s a regionwide issue with the 911 phones lines. The South East Texas Regional Planning Commission is working on restoration efforts, according to the post…

BC ambulance dispatch still an issue in Burns Lake (Canada)

BC ambulance dispatch still an issue in Burns Lake (Canada)

The response time of emergency services in Burns Lake and the surrounding community has been a long-standing issue, and it came to ahead on July 14, 2021 around 8:50 p.m. when three teens were involved in a single vehicle rollover on Eakin Settlement Road in the Southside.

Southside resident Miranda Morgan, whose son was involved in the accident, outlined the issues that were faced following the accident in regards to contacting emergency services in a Facebook post.

Lakes District News spoke to Morgan about the incident, who said that when 9-1-1 was called, there was initially no answer. “My son ran home, and grabbed a truck from the house and picked up the boy that was ejected from the vehicle during the roll over, who was unconscious at the time. They immediately started calling all of us — the parents of the kids involved,” she said. “They did reach one of the other mothers who went to our home. The kids had been trying to call 9-1-1 from the landline and no answer…