Durham 911 misdirected ambulance woman needed, firefighters she didn’t need (NC)

— Durham’s 911 center continues to be plagued by problems even after bringing new staff on in recent weeks.

In emergency communications radio traffic sent to WRAL News in Monday, first responders note someone called a Durham fire station directly after being unable to reach 911.

“This resident just called and said they couldn’t get through to 911. Only thing we know is the patient has cancer and she’s been unresponsive for roughly 15 to 20 minutes,” one firefighter told paramedics…

Round Rock PD Hiring For 911 Dispatchers (TX)

Round Rock PD Hiring For 911 Dispatchers (TX)

ROUND ROCK, TX — Are you looking for a new job? Round Rock police is seeking to hire full-time 911 dispatchers by the end of August.

Dispatchers will earn between $18.47 to $23.09 an hour and are tasked to answer, process and enter 911 emergency and non-emergency calls for service into the Computer Dispatch system for service dispatch for the department, according to the online job description.

The position is considered safety sensitive and requires an in-depth background investigation and drug screening. Those interested in applying must apply online by 11:59 p.m. Tuesday, Aug. 31…

Can Private 911 Apps Help Improve Emergency Response?

As public agencies strive to upgrade technology in a national push, a San Diego-based company is positioning its new app as a way to help take pressure off hardworking emergency dispatchers.

That app, called Rescu, enables subscribers to get in touch with public agency emergency communication centers via the company’s own private dispatch professionals. In that sense, it shares some similarities with home alarm companies, and could potentially become more familiar to public agency dispatchers if the product catches on… READ MORE

New public safety building may be in Union County’s future (OR)

Aug. 20—LA GRANDE — A new public safety building may be in the future for Union County.

Union County Sheriff Cody Bowen told the Union County Board of Commissioners Wednesday, Aug. 18, that he wanted to have his office put out a request for proposals to get a design firm to come in and develop a conceptual plan for a new public safety building. The commissioners, ultimately, gave Bowen the green light to proceed.

The sheriff’s office will now begin an exploratory process for determining how a new public safety building could be built. Bowen will later report the findings to the commissioners…

Paducah Police hiring 911 telecommunicators (KY)

The Paducah Police Department is looking to hire new employees to fill its open full-time telecommunicator role.

Telecommunicators are responsible for answering 911 calls, dispatching public safety personnel and equipment, and recording and relaying information that may involve life and death situations.

They work in the police department’s communications services division, which answers about 170,000 calls per year, or between 450-500 calls per day. Telecommunicators answer 911 and non-emergency calls for Paducah Police, McCracken County Sheriff’s Office, Paducah Fire Department and nine volunteer fire departments. The department answers 97% of calls in under 10 seconds… READ MORE

Planned 9-1-1 outage for Tazewell County early Monday overnight (IL)

Tazewell County 911 will be experiencing a planned 9-1-1 outage at 1 a.m. Monday.

Tazewell County 911 said on Facebook that expected downtime is not to exceed two hours for construction and maintenance purposes.

Customers affected are anticipated to be primarily landline customers or subscribers with Luman Technologies — formerly known as CenturyLink.

Cellular customers are not anticipated to be affected at this time… READ MORE