Prince George’s Launches State-of-the-Art NG911 System – Conduit Street (MD)

Prince George’s Launches State-of-the-Art NG911 System – Conduit Street (MD)

Prince George’s County is the first jurisdiction in Maryland and second in the National Capital Region to launch a Next Generation 9-1-1 (NG911) system — which bolsters public safety by improving emergency services for the public, 9-1-1 professionals, and first responders.

NG911 enhances emergency communications by delivering a faster, more resilient system that enables the public to share richer, more detailed data — such as videos, images, and texts — with 9-1-1 call centers. It also allows for the seamless transfer of emergency calls — including accompanying data — during crisis-driven call overflows, and can speed up emergency response times by pinpointing the location of wireless callers…

Indiana State Police hiring for radio dispatcher

Indiana State Police hiring for radio dispatcher

State Police hiring for radio dispatcher

The Indiana State Police is accepting applications for a Regional Dispatcher position at the Fort Wayne Post’s Regional Dispatch Center (RDC) that operates at 5811 Ellison Road. This center covers the11 counties that comprise the Fort Wayne Post (Adams, Allen, Blackford, DeKalb, Jay, Huntington, LaGrange, Noble, Steuben, Wells and Whitley), as well as the seven counties that comprise the Peru Post (Cass, Fulton, Grant, Howard, Miami, Tipton, and Wabash).

Primary responsibilities of a dispatcher are to receive, record, and accurately dispatch information to police personnel, other law enforcement agencies and other support services through the use of a Computer Aided Dispatch (CAD) System, Records Management System (RMS), Automatic Vehicle Locator (AVL), Geographic Information System (GIS) and other Regional Dispatch Center resources…

People are slamming AT&T over ‘significant outages during Hurricane Ida (LA)

People are slamming AT&T over ‘significant outages during Hurricane Ida (LA)

Downed power lines and a car on a street
Traffic diverts around downed power lines on August 30, 2021 in Louisiana after Hurricane Ida.

Social-media users blamed mobile provider AT&T for widespread cell service issues during Hurricane Ida, saying they were unable to contact friends and family impacted by the storm.

In addition to issues with personal calls, several 911 dispatch centers in and around New Orleans crashed as Ida made landfall on Monday, leaving thousands of residents and concerned family members scrambling for emergency help.

One user tweeted Monday, “Do better AT&T! I have reached every person in New Orleans who has Verizon. My mother is completely unreachable as well as friends who have AT&T. No one knows if any of them are safe!”

On Facebook, users requested help from the United Cajun Army, a volunteer group that organizes boat rescues…

15 months into STAR program, no calls directed to civilian-led teams have led to arrests (CO)

15 months into STAR program, no calls directed to civilian-led teams have led to arrests (CO)

A little more than a year into Denver’s program designed to redirect emergency calls more suited for social services than police, none of those redirected calls have resulted in arrests .

The civilian-centered Support Team Assisted Response program sends pairs of mental health clinicians and paramedics to low-level, nonviolent situations after a 911 dispatcher screens calls and determines the appropriate response. STAR has responded to more than 1,600 calls since it began operating in June 2020, according to data presented Monday to Denver City Council’s Budget and Policy Committee…