Training others becomes labor of love for veteran VPD dispatcher (TX)

A balanced relationship between work and life outside of the office is a career aspect most people desire. For police dispatchers and those training them, it is absolutely essential.

Cynthia Inmon, Victoria Police Department (VPD) telecommunications training coordinator, has been working for the department for almost 28 years. She began her career as a dispatch officer and has been training incoming dispatchers since 2000. What began as a job opportunity that seemed interesting has developed into a rewarding career.

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Report suggests merging first response call centers (VT)

 

A new draft report from the Department of Public Safety suggests Vermont needs a massive overhaul in the way it handles emergency dispatch services, but the road to get there could be long and winding.

The report, released last month, was the work of the Public Safety Communications Task Force, established by lawmakers in June 2023 to oversee and establish a reliable, secure and interoperable statewide public safety communications system.

Montgomery mayor gives update on 911 center staffing issues (AL)

MONTGOMERY, Ala. (WSFA) – Understaffed 911 centers are not just a Montgomery problem, it’s nationwide.

According to a 2023 survey published by the International Academies of Emergency Dispatch, only 82 out of the 774 911 centers surveyed were fully staffed, and 277 dispatch centers had at least 30% of their positions vacant. The survey also showed that 23 centers were 70 to 100% vacant.

FCC Proposes Improved Accessibility for Next Generation 911 Networks

On March 27, 2025, the FCC adopted a Further Notice of Proposed Rulemaking (FNPRM) proposing improvements to ensure the resiliency, reliability, interoperability, and accessibility of Next Generation 911 (NG911) networks.  NG911 will provide improved support for the full range of 911 voice, text, data, and video communications, which will enable improved 911 access for individuals with disabilities.  

Specifically about accessibility, the FCC seeks comment on:

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