Hiring holdups plague understaffed 911 center in St. Louis (MO)

Hiring holdups plague understaffed 911 center in St. Louis (MO)

Personnel Division has sent 95 applicants to police since June, only 6 have been hired.

ST. LOUIS — St. Louis’ Personnel Department has sent 95 applicants to the understaffed and overworked police dispatch center since June – but only six have been hired.

What’s the hold up?

Police and city leaders say problems with those applicants, and the personnel process, are making it hard to hire people. And that is part of what’s keeping callers on hold for far longer than industry standards, according to Lt. Adam Koeln, commander of the police department’s Communications Division…

Local counties to get emergency communication funds (NY)

Gov. Kathy Hochul on Wednesday announced $45 million in state grant funding has been awarded to counties statewide and the city of New York for improving the operability of emergency communications across the state. The funding “will enable local governments to expand their ability to communicate, exchange valuable data, and streamline information to enhance collaboration and assist first responders,” according to a media release.

Locally, Otsego County will receive $663,885, Delaware County will get $604,415, Chenango County will receive $511,743 and Schoharie County is due to get $458,573…

Tennesseans need a better alert system for public safety | Opinion

Tennesseans need a better alert system for public safety | Opinion

  • Whit Adamson recently retired after 33 years as president of the Tennessee Association of Broadcasters.

The Federal Emergency Management Agency (FEMA), in coordination with the Federal Communications Commission (FCC) recently conducted a nationwide test to assess the current capabilities of the national and statewide Emergency Alert System (EAS) and Wireless Emergency Alert (WEA) on Aug. 11.

You either saw or heard the video crawls and audio alerts, the test message read or said: “THIS IS A TEST of the Emergency Alert System. No action is needed.”

It was the sixth national EAS test and the second national WEA test…

County Executive George Latimer announces ‘Project Alliance’ (NY)

The Program is introduced in response to the Westchester County Police Reform & Reimagining Task Force Report

(White Plains, NY) – In response to the Westchester County Police Reform & Reimagining Task Force report to the Governor, the County is announcing Project Alliance.  Project Alliance represents a five-prong approach developed by Westchester County Executive George Latimer with the Department of Community Mental Health, Department of Public Safety, Department of Emergency Services and Department of Social Services to address the needs of Westchester County residents with behavioral health challenges. County Executive Latimer will present this five prong approach tomorrow at a press conference tomorrow in White Plains, NY. at 2:30 pm.

The five prongs:

  •          911 Dispatch Diversion Training
  •          Enhanced Training for EMT  responding to Behavioral Health Issues
  •          Enhancement of Countywide Behavioral Health Crisis Response Line
  •          Crisis Intervention Team Trainings
  •          Mobile Crisis Response Teams (MCRT)…
Last call: After 36 years, dispatcher Sharon Phillips retires (ME)

Last call: After 36 years, dispatcher Sharon Phillips retires (ME)

Sharon Phillips retired Wednesday, Sept. 29 after 36 years as a public safety dispatcher, most recently working for Sanford Regional Communications Center. Tammy Wells photo

KENNEBUNK – She has helped a family perform cardio pulmonary resuscitation – by phone – after their baby fell into a swimming pool, dispatched firefighters and paramedics and police officers to thousands of calls over the years,  and breathed a sigh of relief whenever her shift went well, and  everyone went home safe.

People who call for assistance from first responders – whether they are a homeowner reporting a burglary, require emergency medical services or are a first responder sharing information or calling for back up – all communicate with dispatchers to relay information…

Commissioners Hear Public Concerns Over 911 Staffing Shortage (PA)

Commissioners Hear Public Concerns Over 911 Staffing Shortage (PA)

CLEARFIELD – Staffing shortages have been an ongoing issue for the Clearfield County 911 Center.

On Sept. 14, the county’s Salary Board temporarily approved an additional $200/week pay for “commissioner-approved” work duties for four individuals in management positions.

This included 911 Director Dave McClure; Emergency Services Deputy Director Steven Smith; 911 Coordinator Jeremy Ruffner; and 911 Quality Assurance Kylie Collins.

Commissioner John Sobel said the additional pay is subject to an ongoing board review every 30 days, and 911 management will indicate in advance when a staffing need arises…