The county-contracted Mission Critical Partners, a public safety communications consulting firm, performed an assessment of the county’s public safety radio network.
Caleb Dispenza, Madison County’s emergency operations director, worked with the company on its assessment.
Tim Hennemann, a senior technology specialist with Mission Critical, appeared before the board to deliver the company’s findings.
According to Hennemann, the purpose of the project was to assess the county’s current EHF (Extremely High Frequency) system compared to public safety standards…
Isabella County will transition to a new way of keeping people informed about emergencies in the county early next month. It will mark the end of the county’s current CodeRED system, in place for eight years.
Smart911, the new system, is live and allows people to sign up for alerts. Either through a phone app called Smart911 or the website smart911.com, county residents can create a profile that will allow them to sign up for alerts to be sent to their phone…
The Longboat Key Fire Rescue Department and the dispatch center for the Sarasota County Sheriff’s Office wanted to clear up any confusion.
Longboaters know Greer Island and Beer Can Island are synonymous. They also know La Lenaire Drive is on Jewfish Key, which has eight residential homes but is only accessible by boat.
Emergency calls from all of Longboat, and most of the rest of Sarasota County, are routed to the Sarasota Emergency Operations and 911 Dispatch Center on Porter Road, about 15 miles east of Longboat Key Town Hall. From there, a telecommunicator gathers information on the type of emergency, location and more. Town police or fire units are then assigned to respond, backed up by responders from other jurisdictions if necessary. Countywide, call takers can handle as many as 650,000 calls a year, about 10% of which typically come from Longboat Key…
CARTERET COUNTY, N.C. (WITN) – Leaders in Carteret County are working to fill open telecommunication positions as fewer people are available to answer serious calls.
“We are known as the first, first responders,” Kelly McAlexander, Carteret County telecommunication.
“So, when people are needing help in their worst of moments for whatever reason, we’re typically who they call when they don’t know who else to call… READ MORE
ADAMS TENNESSEE: (Smokey Barn News) – An integral part of the Robertson County 911 dispatch center, who will be remembered for her sweet loving spirit, Brittney Bennett, 30 of Adams Tennessee, has died unexpectedly.
Brittney’s passing caught everyone by surprise. Even those close to her were caught completely off guard. The news of her passing moved quickly across the internet with an outpouring of grief coupled with stories of her kind-hearted nature that will likely linger in the hearts and minds of her family and friends for years to come… READ MORE
Danish AI platform helps save lives by assisting 911 dispatchers in assessing emergency calls
SEATTLE, November 18, 2021–(BUSINESS WIRE)–The Seattle Fire Department (SFD), in partnership with Corti.ai, a leading AI software company, has implemented Corti Triage to assist 911 dispatchers in assessing emergency calls and saving more lives. SFD says that Corti’s Triage platform enables it to create, manage and optimize protocols that call-takers follow in real-time, optimizing workflow by an improved double-digit rate to successfully increase its PSAP call processing time.
“Every facet of operations in the PSAP environment is critical, but call center triage is where it all begins. Unfortunately, understaffing has been a chronic issue for emergency medical services around the country for years, and the pandemic has only exacerbated the problem with high call volumes,” says Andreas Cleve, CEO & co-founder of Corti…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
