Methuen Police Department Welcomes New Dispatchers Upon Graduation from 911 Department Academy

METHUEN — Mayor Neil Perry and Chief Scott J. McNamara are pleased to announce that two new dispatchers graduated from the State 911 Department Public Safety Communications Academy and joined the Methuen Police Department. 

Yenifer Cabreja and Larissa Alves both started in new roles with the Methuen Police Department this month after graduating from the academy run by the State 911 Department. Both dispatchers speak multiple languages… 

Enhanced radio site will improve firefighter safety (Australia)

Enhanced radio site will improve firefighter safety (Australia)

Budgewoi is one of 200 new and enhanced Public Safety Network (PSN) radio sites, increasing mission-critical communications coverage for first responders.

Next to Australia’s triple zero emergency hotline, the PSN is the most critical communications network in NSW, providing infrastructure enabling emergency services to communicate over a single, encrypted integrated network.

Minister for Digital and Customer Service, Victor Dominello, said achieving the 200-site milestone meant the PSN would now provide coverage across an area greater than 342,000sq/km or 42 per cent of the State, and reach 96 per cent of the population…

911 dispatcher retires after 15 years (TN)

911 dispatcher retires after 15 years (TN)

Cover picture for the article

Linda Pillow’s voice is low, calming, and steady. Many might call it “a voice in the dark.” And it’s a voice that very few people hope to hear.  

“Nine-one-one. What is the location of your emergency?” asks Pillows.  

After 15 years of such service to the community, she just retired from Bedford County 911 Dispatch.  

She said she always had the “gift of gab.”  

“I don’t think I’ve met anybody that I couldn’t talk to,” she said.    

Growing up in Hickman County, Pillow’s father was an auxiliary officer, so she found herself always around officers and a dispatch — which was very small at the time… READ MORE  

Dispatcher shortage impacting Pueblo Police (CO)

PUEBLO — For police officers, dispatchers are the first line of contact to the public in an emergency. However, the dispatch center at the Pueblo Police Department is feeling the impacts of the nationwide staff shortage.

“It’s a difficult job. Some people just can’t handle not just the stress, but the ability to multitask and the gravity of the position itself,” said Kim Jeffries, the Dispatch Manager.

On October 11, the dispatch center was only half-staffed with 12 employees, five of which we having to undergo over six weeks of training for the position. This data was presented to Pueblo City Council in a Work Session by the Chief of PPD…

State office to focus on first responder wellness (OH)

State office to focus on first responder wellness (OH)

COLUMBUS – Governor Mike DeWine Monday announced the creation of a new state office that will focus on the well-being of first responders.

The Office of First Responder Wellness, within the Department of Public Safety’s Office of Criminal Justice Services, will work to encourage self-care and mental wellness for Ohio’s first responder community, including law enforcement, fire, emergency medical services, dispatch, corrections, and Ohio-based military, according to a release from DeWine’s office…

Text-to-911 service now active in West Bloomfield Township (MI)

Text-to-911 service now active in West Bloomfield Township (MI)

WEST BLOOMFIELD TOWNSHIP, Mich. (WXYZ) — The West Bloomfield Township Police Department is the latest Oakland County city to get the Text-to-911 service.

The new system is part of the police department’s vision to make emergency services more accessible.

“Those who are not able to voice call 911, that will help them out a great deal,” West Bloomfield Township dispatch manager Keisha Williams said…