The Harrisonburg-Rockingham Emergency Communications Center was awarded national accreditation on Nov. 19 by the Commission on Accreditation for Law Enforcement Agencies in the communications program.
The agency was first accredited in November 2011.
Following a multi-year self-assessment phase and a meticulous site-based assessment of community ……
Richard Franz has been named the Deputy Director of the City of Lawton’s Emergency Communications Department.
As deputy director, Franz will be responsible for coordinating, directing, evaluating and supervising the work of the emergency communications center’s employees engaged in public safety dispatching and call-taking, according to a press release. Franz also will manage facilities, radio, computer information systems and related technologies. READ MORE
Grey County is renewing its contract with Owen Sound Police Services, which is its 911 public safety answering point, dispatching emergency responders.
The new contract includes a small share of the costs for equipping the OSPS service for coming changes to emergency call services. READ MORE
NEWTON COUNTY, Mo. (KY3) – Newton County Central Dispatch has announced that dispatchers are now accepting Text-to-911 cases.
Text-to-911 is a service that can be used in an emergency when making a call is not possible. It is meant to help if a caller is deaf or speech-impaired, in addition to situations when speaking out loud would put the caller in danger. …….READ MORE
Luzerne County 911 Executive Director Fred Rosencrans said low pay and competition are hampering his efforts to attract and retain crucial 911 telecommunicators.
Some employers in the area warehousing industry are now starting workers at $18 per hour for positions that have less stress and responsibility than a 911 telecommunicator job that requires handling of life-and-death calls and the swift and accurate dispatching of emergency responders, he said. READ MORE
T-Mobile (TMUS) – Get T-Mobile US, Inc. Report agreed to pay $19.5 million to settle a Federal Communications Commission complaint over a 12-hour nationwide outage that resulted in thousands of failed 911 calls.
The company must also put a compliance plan in place that contains new commitments by T-Mobile to improve the 911 outage notices given to call centers, or public safety answering points, the FCC said in a consent decree.
This includes providing call centers with information about the outages and follow-up notices within two hours of the initial outage notifications… READ MORE
