Midlothian’s 9-1-1 operators recently began using medical dispatch protocols designed to provide immediate response to callers’ needs and at the same time dispatch emergency personnel without delay.
While previous procedures limited dispatchers to obtaining the location where help was needed and a brief description of the emergency, new protocols allow them to provide instructions for treating the emergency until help arrives…
The St. Joseph Police Department needs communications operators, and officials are looking for applicants.
Capt. John Olszowka recently took over the command center at the police department. They field calls for the police, fire, EMS and sheriff’s departments.
Olszowka said they’re concerned about staffing during a busy storm season…
MUNCIE, Ind. — A new 911 director has been hired for Delaware County.
Bernard “Fred” Cummings will oversee the Delaware County Emergency Communications Center when he arrives in Muncie to take the position in mid-January. He has been serving as a PSAP (public safety answering points) shift supervisor in a suburb of Minneapolis, according interim 911 director Barry Ritter.
PSAPs are the primary answering points for wireless 911 calls…
GATESVILLE — Because of staffing shortages at the Gates County 911 center, Perquimans County’s 911 center is also temporarily providing dispatching services in the neighboring county.
Gates County Manager Tim Wilson said the Gates County 911 Communications Center enacted its mutual aid agreement with the Perquimans County 911 Center on Friday, Dec. 17.
Under the agreement, the Gates County 911 Dispatch Center has temporarily relocated to the 911 center in Perquimans and Gates telecommunicators began working at the Perquimans center at 6 p.m. on Dec. 17… READ MORE
Keith Thornton, who gained widespread praise for his handling of Chicago police dispatching duties in the minutes after a gunman fatally shot Officer Ella French and gravely wounded her partner during a traffic stop in August, is fed up.
“Keith is p*ssed. Keith is p*ssed right now,” Thornton said as he opened a nearly 30-minute-long Facebook video rant about anemic staffing levels in a North Side police district.
You can watch the video here…
Written by Edward Parkinson / FirstNet Authority
You would be hard-pressed to read the news today and not find a headline about 5G. It has been an exciting year for the telecommunications industry as a whole, with initial 5G services becoming more available on smartphones and tablets — including some of the devices our first responders use during emergencies and everyday operations.
Unlike previous technology upgrades, when public-safety users were mostly an afterthought, they are now a critical market to consider in technology rollouts. At the First Responder Network Authority (FirstNet Authority), we are pleased to see a robust marketplace for public safety expand and reach new heights in just our fifth year of the public-private partnership with our network contractor AT&T. READ FULL ARTICLE
