Modernized 911 Kept N.C. Connected During Hurricane Helene

Next-generation 911 with the resilience of a modern, digital, Internet protocol-based network was essential to North Carolina’s storm response. It enabled officials to answer nearly 90,000 emergency calls in three days.

The North Carolina Department of Information Technology‘s (NCDIT) NG911 system — powered by AT&T’s ESInet™ — ensured emergency calls were rerouted to unaffected areas when help was needed.

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Huntsville Police Department see recruitment success with 911 dispatchers (AL)

During times of emergency, your first instinct is to probably pick up the phone and call 911.

But as Huntsville’s population continues to grow, those emergency calls also grow. This growth has caused a shortage of dispatchers for the Huntsville Police Department.

To combat that shortage, they’ve ramped up recruiting efforts in the past year. Officials told WAFF 48 that those efforts are finally starting to pay off.

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