Emergency Communications of Southern Oregon Receives APCO Agency Training Program Certification (OR)

Alexandria, VA – Emergency Communications of Southern Oregon has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International.

Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment…

Chouteau County 911 Receives APCO Agency Training Program Certification (MT)

Alexandria, VA – Chouteau County 911, MT, has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International.

Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment…

Skagit 911 planning to ask voters for tax increase (WA)

Skagit 911 planning to ask voters for tax increase (WA)

Skagit 911 is preparing to ask voters to approve a sales tax increase in the November election.

The proposed 0.1% sales tax increase would generate an estimated $3.9 million for the county’s emergency dispatch center, which Skagit 911 leadership says will fund technology upgrades, improved radio coverage and possibly a new facility.

Emergency dispatch is the public’s first interaction with the 911 system, but currently has outdated equipment and fewer staff than it needs, said Liz Loomis, a consultant hired by the Skagit 911 Board of Directors to lead the campaign for the tax increase…

Hancock County 911 Center sees an increase in emergency calls (IN)

Hancock County 911 Center sees an increase in emergency calls (IN)

Emily Sparks works at her station during her shift at the Hancock County 911 Center. Officials with the county 911 center reported over 79,000 calls to the center in 2021 with over 31,000 being 911 emergency calls, a new county call record. Tuesday, Feb. 1, 2022.

HANCOCK COUNTY — They handle the most serious and stressful calls in the county and, according to statistics, local 911 dispatchers are doing so at one of the highest rates over the past several years.

Hancock County 911 processed over 79,000 phone calls in 2021, including 31,000 different 911 emergency calls, a new county high compared to the 26,000 they had in 2020…

E911 Centre Receives Prestigious Award (Canada)

E911 Centre Receives Prestigious Award (Canada)

Three members of the Emergency Communications Team were nominated for a Teamwork award with the Association of Public-Safety Communication Officials (APCO) Canada for an event that occurred in 2019. Due to COVID-19, the 2020 awards were delayed until the Fall of 2021.

On May 29, 2019 at 2242hrs, aka 10:42 p.m., a “run of the mill” phone call came into the Emergency Communications Centre, but quickly turned into a major emergent situation with a rural police officer having been stabbed multiple times…

Riverhead ambulance and town in dispute over emergency dispatch services (NY)

Riverhead ambulance and town in dispute over emergency dispatch services (NY)

The Riverhead Volunteer Ambulance Corps is looking to switch its emergency dispatch provider from the Riverhead Police Department to Suffolk County Fire Rescue and Emergency Services.

The town police department is understaffed and cannot provide the level of service Suffolk County FRES can provide, ambulance corps officials said.

“Ultimately it’s not allowing us to provide best service we can provide to residents,” RVAC Chief Mike Caron said in an interview today…