![Denton employees dispatching Little Elm police, fire in $4.8 million agreement (TX)]()
by AllThingsECC.com | Feb 1, 2022 | Comm Center News
As Little Elm’s population has boomed, the town grew to have so many 911 calls flowing through Denton County’s dispatch system that town officials wanted to find another dispatcher service to handle calls for help.
Through a five-year interlocal agreement totaling $4.8 million, city of Denton employees at the Denton Public Safety Communications Center began dispatching solely for Little Elm in September 2021.
The Denton City Council approved the interlocal agreement on Sept. 15, 2020. The bulk of the money from the agreement goes toward paying dispatchers, according to the ordinance documents…
by AllThingsECC.com | Feb 1, 2022 | Comm Center News
City of Columbus leaders should be applauded for increasing their investment in an alternative response for mental health and addiction-related 911 calls, which was recently covered in the Columbus Dispatch.
What we see in our community is that mental health crisis episodes are medical emergencies, but most often not public safety emergencies. It is important to triage calls at the point of entry – which, for most in our community is currently a call to 911…
by ECC Editor | Jan 31, 2022 | Articles, Comm Center News
Today the 911 Telecommunicators Pension Benefits workgroup met, made final changes and approved the Report to be given to the Legislative Commission on Pensions and Retirement.
Sadly the only 2 voting Corrections Officer’s, Heidi Pauman representing PERA Correctional Plan members and Dan Gorman representing State CO’s were NOT in attendance.
There was no consensus on improving the Dispatch pension. The line recommending not adding dispatch to the PERA Correctional plan was scratched, but no line was added to recommend it either… READ MORE
by AllThingsECC.com | Jan 31, 2022 | Comm Center News
Emergency services dispatcher Jessica Saclamana was recently honored for her service. Her ten years of working for the police department makes her their most senior employee.
Nome Police Chief Mike Heintzelman commended Saclamana for her performance.
“On a lot of people’s worst days, they call in and Jess is able to calmly handle those situations and dispatch what is necessary. That’s a real gift,” Heintzelman said…
by AllThingsECC.com | Jan 31, 2022 | Comm Center News
As the two carjacking suspects attempt to escape the police, Elizabeth Gust makes sure they don’t run away.
Gust is a dispatcher for the Minnesota State Patrol, and on January 17 he sat at a desk at the Minnesota Department of Transportation’s Regional Traffic Management Center in Roseville, using traffic cameras to track suspects’ movements as they cross the interstate. Had rolled with 94. St. Paul.
And he called his places for law enforcement in the chase, alerting him when miscreants exited or changed streets…
by AllThingsECC.com | Jan 31, 2022 | Comm Center News
NORWALK — Local police are conducting a “quality assurance review” following the miscommunication between the city’s 911 dispatcher and officers responding to Ellen Wink’s call for service after allegedly shooting her tenant.
“Our Dispatch Supervisor is in the process of conducting a quality assurance review to ensure that the call was handled appropriately,” Sgt. Sofia Gulino said. “If findings indicate any deficiencies, these are always addressed as they provide opportunities for training and improvement…
