CAD systems are the principal application used by public safety agencies to manage law enforcement, fire and EMS incidents from the initial time an incident is reported, to the conclusion of the incident. These systems may be composed of both tabular records management systems and spatial or geographic information (Geofile) systems…
The poor condition of the U.S. Park Police’s dispatch center in Washington, D.C., and management issues such as understaffing result in “significant safety concerns,” a watchdog found recently.
The Interior Department inspector general office, led by Inspector General Mark Greenblatt, released a management advisory on Friday about the U.S. Park Police’s dispatch operations center in D.C., which operates 24 hours a day. The Park Police, a unit of the National Park Service, is in charge of law enforcement on NPS properties…
In an emergency when seconds count, a FOX 11 investigation has found that 911 callers are burning seconds, even minutes on hold.
Experts say it’s a troubling trend nationwide, hold times getting longer because of a shortage of dispatchers. We worked with our sister stations across the country to see how LA and other cities compared. In Tampa, numbers obtained by FOX 13 show no wait, with dispatchers there consistently meeting their goal. It was different scene in Philadelphia, where FOX 26 showed 24,000 callers last year waited one and half to two minutes… READ MORE
Wake County is switching up how it handles 911 calls, employing nurses to help answer the phones.
People who call 911 for something that only turns out to be a small health problem could end up riding in an ambulance and paying an expensive bill afterward, but the nurse navigation program launching Tuesday could help eliminate costs.
A telecommunicator will decide if the emergency is urgent or life-threatening. If the call is non-life-threatening, the call will be transferred to a nurse navigator, who will help direct the caller to the best medical response… READ MORE
Chicago Police Department SUV blocking an intersection in the Albany Park neighborhood in Chicago.
Lindsay Blanton, CEO of Broadcastify.com and RadioReference.com announced Tuesday morning, February 22, 2022 on the websites’ Chicago Metro Area Discussion forum that the police department will be broadcasting their 13 encrypted zones officially on Broadcastify. Currently there are 13 official zones available on the old (current) radio system. Apparently the official broadcasts from the City of Chicago recently appeared before a member on the forum posted, “wow 13 official live scanner audio feeds on Broadcastify (referring to Chicago). Most of the feeds on Broadcastify in the United States are available from unofficial volunteers who use radio scanners to provide and upload of local police and/or fire communications. TV news stations frequently use audio recordings from Broadcastify to support their news reports…
PITTSBURGH (KDKA) — They’re the vital link between victims in need of help and their first responders, but 911 dispatchers said months of mandatory 12-hour shifts have put themselves and the public at risk.
“They’re doing the best that they can do, but you all know what can happen when folks are extremely tired and still under stressful situations. The 911 jobs are among the most stressful jobs in the county,” said Al Smith, SEIU business agent.
Contract negotiations between the SEIU representing the dispatchers and the county appear to be at an impasse, and the dispatchers are holding a vote to authorize a one-day strike on March 12 -— the day of Pittsburgh’s St. Patrick Day Parade…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
