Seconds to respond – too long to sign on?

By Anu Appaji, Domain Lead, Secure Information Exchange, First Responder Network Authority

It’s the beginning of a tour of duty for an officer in a typical police department.

The officer leaves the roll call briefing and checks out her equipment for the day—a radio, body-worn camera, taser, and smartphone. She proceeds to her vehicle and conducts a quick safety inspection of the exterior. As she sits down, the dispatcher announces that there are several assignments demanding immediate attention on her beat.

Unfortunately, she cannot begin her tour yet. She still has to sign on to several mobile applications on her smartphone and in-car computer before she can hit the street.

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Williams Communications Services to Supply PowerTrunk Tetra System for Ontario (Canada)

Williams Communications Services to Supply PowerTrunk Tetra System for Ontario (Canada)

The objective of the project is to replace aging legacy and end-of-life (EOL) infrastructure and radios with a more reliable, robust, and scalable solution based on an open standard technology.

PowerTrunk, Inc. announces that Williams Communication Services Inc. (WCS), an Ontario Canada based indigenous communications firm, has been awarded a contract by the Ministry of The Solicitor General (SOLGEN) to provide a multi-site PowerTrunk-T TETRA and related equipment for a total of 31 correctional and youth facilities. The sites include 25 Adult Correction and 5 Youth Justice facilities and one training center throughout the Canadian province…

Dramatic 911 call to Knox Regional Communications happily culminates with birth of baby boy (ME)

LINCOLNVILLE – At 10:07 a.m., January 16, 2022, Knox Regional Communications Center Dispatcher Tracie Webster received a call for a woman in active labor.  She initiated emergency protocols and toned North East Mobile Health Services, the ambulance company that covers Lincolnville.  Robyn Jones was is the process of giving birth, and her husband, Ralph, was asking for assistance.

Earlier in the morning, Robyn and Ralph were gearing up for the birth of their baby. They live in Lincolnville Center, and the hospital is 20 minutes away.

“My husband had said we should get things ready to go and I agreed saying ‘yes, I think today is going to be the day,’” said Robyn… READ MORE

Roswell Fire Department Reduces Response Time With GPS Tracker (GA)

Roswell Fire Department Reduces Response Time With GPS Tracker (GA)

ROSWELL, GA — The Roswell Fire Department will be able to respond quicker now that its 911 Center is using a GPS tracker to dispatch the closest emergency response vehicle to a caller’s location.

The department said in a news release Monday that it’s utilizing Automatic Vehicle Location (AVL) dispatching, which uses the emergency vehicle’s GPS location, so dispatchers in the Roswell 911 Emergency Communications Center can identify and dispatch the closest, most appropriate emergency response vehicle to a call…

Police communications app expanding into Connecticut

Police communications app expanding into Connecticut

A mobile app that is meant to improve communication between police departments and the public has been picked up by two Connecticut police departments, with a handful of other departments considering it as well.

The app, Atlas One, is currently in use by the Rocky Hill Police Department, the first to launch it in the state, and the Manchester Police Department, who recently also announced they were using the app…

GOV. BESHEAR ORDERS FLAGS TO HALF-STAFF IN HONOR OF POLICE TELECOMMUNICATOR (KY)

FRANKFORT, Ky. (March 7, 2022) –Gov. Andy Beshear has ordered flags at all state buildings to be lowered to half-staff from sunrise to sunset Tuesday, March 8, in honor of a Kentucky State Police (KSP) telecommunicator who died Sunday, Feb. 27.

Police Telecommunicator II Charles “Chuck” Stewart Jr. died after suffering a heart attack while on duty at KSP Post 4. Funeral services will be held at Southeast Christian Church in Elizabethtown Tuesday. Stewart served the commonwealth as telecommunicator for 34 years, of which 19 years were with KSP. He also previously served for many years as a volunteer firefighter with Central Hardin Fire Department. In lieu of flowers, donations can be made to KSP’s Shop with a Trooper program… READ MORE