Iredell County commissioners spent more than two hours Tuesday digging into a consultants’ operational assessment of the Emergency Communications Center.
County officials commissioned the $178,000 study in response to significant criticism of ECOM’s performance by public safety agencies throughout the county as well as ongoing criticism of the department’s handling of emergency calls by popular social media outlet Iredell Firewire and some of its 52,000 followers…
It is considered one of the most stressful jobs in America, they work at all hours of the day and night, they will remain on the phone with someone as long as they are needed and they respond to every type of emergency call, reacting with lightning speed. They are the telecommunicators, but most know them more commonly as dispatchers.
National Public Safety Telecommunications Week (NPSTW) is observed every second week in the month of April to recognize, appreciate and celebrate the work of telecommunicators helping to save lives every day…
NASHVILLE, Tenn. (WSMV) – Who is going to respond when you call 911? It might not be who you think for people in the metro area. The city is working on a new response to certain calls that do not include a law enforcement response. This is still in the very early planning phases, and it is expected to roll out in early 2023.
Stephen Martini is in charge of the Metro Nashville Communications Center. Dispatchers, there are tasked with asking the right questions to make sure the people on the other line are getting the help they need. Martini restructured their call system when Partners in Care started in June… READ MORE
The city of Ottawa recognized Stacey Fuentes and Chandler Koepke as Telecommunicators of the Year as part of its annual celebration of National Public Safety Telecommunicators Week.
Commissioner James Less said the winner of the award was decided via a vote among all of the city’s 911 operators and the office was split between Fuentes and Koepke. It was then decided both were deserving of the award… READ MORE
ITHACA, N.Y. — A white SUV drove straight into the corner of Bangs’ Ambulance’s office and dispatch building on Tuesday.
“It shook the whole building,” said Meghan Bangs, Human Resource Manager and EMT for her family’s business.
As one would expect, the response time was in seconds flat from Bangs, which keeps an ambulance at the ready at the offices located within the 200 block on Green Street…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
