This is a week to celebrate and recognize those who are on the other side of the phone line when we’re in trouble. The City of Yakima is celebrating the second full week of April (April 10-16) as National Telecommunicators Week. The week honors the men and women who are the “critical first step in the public safety system. They are the ones who answer 9-1-1 emergency calls, dispatch emergency professionals and equipment, and render life-saving assistance to the first responders and the community…
This week is National Telecommunicators Week! This week is set aside to recognize the 911 dispatchers for their hard work in assisting the public with any type of call that may require law enforcement, EMS or the fire department.
Starke County Sheriff’s Department Chief Dispatcher Stacy Noonan said a dispatcher’s role is very important.
“We take the calls from the public – non-emergency line as well as the 911 line. We are the first person you speak to and it could be your worst day. We talk to you and we talk you through it and we send the appropriate help at that time,” said Noonan…
LOGAN COUNTY, Ill. – Every year, the 2nd week of April is nationally dedicated to honoring telecommunications personnel in the public safety community. The week-long event, which began in 1981, celebrates and honors those special individuals who chose to serve the public through hard work and dedication. One way Logan Dispatch is recognizing its telecommunicators this week is by sharing their photos and brief informational pieces informing the public of what the department does, why they do it, and who is on the other end of the line when they call 911 or the other non-emergency numbers…
(Fort McMurray, AB – April 11, 2022) – Regional Emergency Services (RES) joined an elite group having been recognized by The International Academies of Emergency Dispatch® (IAEDTM) as an Accredited Center of Excellence (ACE) for emergency fire dispatching. The RES Dispatch Centre is the 62nd Fire ACE in the world.
“This accreditation is a testament to the ongoing commitment and high-quality work of our dispatch team,” said Jody Butz, RMWB Regional Emergency Services Fire Chief. “The standards we’re setting at our dispatch centre are amongst the best in the world, helping us consistently improve public safety and better serve the community…
This week is National Public Safety Telecommunications Week, honouring the telecommunication personnel dedicating their lives to public safety.
“The dispatchers in emergency services are often forgotten about. We are the ones to take the first call with an emergency. This is a good time to promote who we are and what we do, and the fact that we are here serving you and the community,” says Jenna Mattson, a local dispatcher with the Kenora Central Ambulance Communications Centre…
Becky Langley hears it all the time. “Well, you’re just a dispatcher.”
But what exactly is a dispatcher?
A 911 dispatcher or Telecommunicator is a highly trained professional and the first point of contact in an emergency.
They are the first link in the emergency response chain and have the task of obtaining essential information from callers.
While they are gathering this information, they are entering vital information into their Computer Aided Dispatch system (CAD) and dispatching the appropriate agencies to respond…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
