by AllThingsECC.com | Apr 9, 2022 | Comm Center News
EL CENTRO — The City of El Centro presented plaques of recognition to a non-profit community organization, city departments, and introduced new hires during the city’s regular council meeting April 5 at the city hall.
These recognitions that comprised Agenda Items 1-4 were presented at the onset of the council meeting. Supporters and advocates filled the seats close to capacity and some individuals stood along the chamber walls.
Mayor Tomàs Oliva proclaimed April as “Autism Awareness Month” and April 2 as “World Autism Awareness Day” in the City of Centro; “National Public Safety Telecommunicators Week — April 10-16, 2022”; “National Library Week— April 3-9, 2022”. He also introduced two newly recruited firefighters of the El Centro Fire Department…
by AllThingsECC.com | Apr 8, 2022 | Comm Center News
The Integrated Justice Information Systems (IJIS) Institute selected Mission Critical Partners (MCP) to test computer-aided dispatch system to computer-aided dispatch system interoperability, also known as CAD-to-CAD interoperability, in a lab environment and at two pilot sites.
CAD-to-CAD interoperability is not a new concept — nearly every emergency communications center (ECC) in the U.S. uses a CAD system. However, while CAD-to-CAD information exchanges have been implemented in several regions across the country, a prevalent technology has yet to emerge. One reason for this is that very few CAD system components are uniform across vendors because of a lack of standards. As a result, situational awareness suffers, and operational inefficiencies potentially are introduced that can negatively impact the optimal response to an emergency incident…
by AllThingsECC.com | Apr 8, 2022 | Comm Center News
To the Editor:
The week of April 10 through April 16 is National Public Safety Telecommunications Week.
This is a time where Public Safety Telecommunicators are celebrated and thanked for servicing our communities and responders, and a time that is set aside so that our communities can learn about those voices that are heard but not seen.
As the Director of the Newtown ECC [Emergency Communications Center], I am proud of the women and men who serve with me…
by AllThingsECC.com | Apr 8, 2022 | Comm Center News
MURFREESBORO, Tenn. – The Murfreesboro Emergency Communications Center (ECC) is one of the first 911 Centers in Tennessee to implement an innovative new technology called CueHit PowerEngage to track citizen satisfaction and solicit feedback after a call is made to the ECC. The new technology uses text messaging to contact some 911 and non-emergency callers who have recently reported or been involved in certain types of incidents. These text messages are sent out hours or days after a call for service. The message will ask citizens to take a quick survey about their experience with the Murfreesboro 911 Center. The survey consists of a few questions and will allow citizens to provide their feedback. CueHIt PowerEngage gives citizens a chance to recognize and thank the 911 operator who answered their call for help or assistance…
by ECC Editor | Apr 8, 2022 | Comm Center News
MARTINSBURG – Next week is National Public Safety Telecommunicators Week, and both Berkeley County and Jefferson counties honored telecommunicators in light of the week by reading a proclamation at meetings on Thursday.
“Whereas, thousands of dedicated telecommunicators daily serve the citizens of the United States and Canada by answering their telephone calls for police, fire and emergency medical services by dispatching the appropriate assistance as quickly as possible,” the proclamation read, “and whereas, the critical functions performed by professional telecommunicators also include those related to forestry and conservation operations. highway safety and maintenance activities, and many other operations performed by federal, state and local government agencies: and whereas, professional telecommunicators work to improve the emergency response capabilities of these communications systems through their leadership and participation in training programs and other activities… READ MORE
by AllThingsECC.com | Apr 8, 2022 | Comm Center News
VANCOUVER, British Columbia–(BUSINESS WIRE)–The COVID-19 pandemic and recent extreme weather events have highlighted more than ever the need for properly staffed, fully funded 9-1-1 emergency call taking and dispatch services in British Columbia. That’s the public message of the Emergency Communications Professionals of BC (CUPE 8911) for this year’s Emergency Service Dispatchers and 9-1-1 Awareness Week (April 10-16)…
