National Public Safety Telecommunicator Week [VIDEO] (Canada)

April 10th marks the start of National Public Safety Telecommunicators Week. It’s a time to appreciate the operators who answer 911 calls. Manesa Dhanabalan spent the day with Halton Police Communicators who provided a glimpse into what it’s like answering the calls of people who are in desperate need of help. The operators work 12-hour shifts and typically take about 600-650 calls per day. They sound calm on the phone but many don’t realize it’s a stressful job. Even with challenges, many of them say their drive is to help people in the community…

National Public Safety Telecommunications Week observed (OH)

DAYTON, Ohio (WKEF) — National Public Safety Telecommunicators Week is April 10-16.

Local agencies are showing their appreciation by bringing dispatchers food or other goodies.

Montgomery County Regional Dispatch Center serves more than 60% of the county, dispatches for 15 different law enforcement jurisdictions, 10 different fire and emergency medical services.

“Dispatchers are truly the first, first responders. Their job requires them to deal with critical situations and extraordinary stress levels while handling the emergency call, radio traffic, and responding agencies,” said Captain Jay Wheeler, commander of Montgomery County Regional Dispatch Center…

National Public Safety Telecommunicators Week, April 10-16, 2022 (PA)

National Public Safety Telecommunicators Week, April 10-16, 2022 (PA)

The second full week of April (April 10-16) is National Public Safety Telecommunicators Week. This week, sponsored by the Association of Public-Safety Communications Officials (APCO) International and celebrated annually, honors the thousands of men and women who respond to emergency calls, dispatch emergency professionals and equipment, and render life-saving assistance to the world’s citizens…

Sheriff’s Office Salutes Dispatchers, Call-takers During Public Safety Communicators Week (CA)

Sheriff Bill Brown and members of the Santa Barbara County Sheriff’s Office will be celebrating and thanking dispatchers and call-takers during Nation Public Safety Communications Week, April 10-16.

Santa Barbara County Sheriff dispatchers and call-takers provide dispatching services, 9-1-1 call-taking and non-emergency call-taking and support for Santa Barbara County Sheriff, Santa Barbara County Fire and American Medical Response for the areas served by those agencies…

Dispatchers: the first link in the emergency response chain (FL)

Dispatchers: the first link in the emergency response chain (FL)

EGLIN AIR FORCE BASE, Fla. – April 14 – 20 is Dispatcher Appreciation Week.  Eglin has its own dispatchers made up of both firefighters and security forces Airmen all under one roof known as the Emergency Communications Center.

Their job is to direct all emergency and non-emergency calls for Eglin.  The ECC never shuts down with two dispatchers and controllers there at all times. The positions are staffed by nine 96th Civil Engineer Squadron fire dispatchers and approximately 20 96th Security Forces Squadron controllers.  They receive and disseminate emergency information on an average of 1,500 calls per year…

Open Forum: It is National Public Safety Telecommunicators Week (VA)

The gateway for access to emergency services is 911. At all hours of the day or night a citizen or visitor to Winchester, Frederick or Clarke County will call 911 to get help from fire-rescue, the sheriff’s office, city or town police, or animal control services.

A response to an emergency or non-emergency incident does not begin until one of the cool-headed and highly professional 911 call takers obtains all of the essential information from the caller to determine the response resources that are needed to handle the type of incident being reported. This is often a difficult task when the caller is frantic and many times screaming in fear or near panic…