by AllThingsECC.com | Apr 14, 2022 | Comm Center News
Unfortunately, in addition to the job’s demands, dispatchers experience traumatic calls day in and day out, and those calls can often negatively impact our emotional well-being. I remember early on in my career wondering if I truly had the skills and potential to survive a career that was so demanding, both physically and mentally. The vicarious trauma dispatchers endure is part of the job, so when we take a call that is rewarding, it truly reminds you why we do what we do and reminds you of the important role that we play in our community…
by AllThingsECC.com | Apr 14, 2022 | Comm Center News
Providing for the safety of County residents, workforce and visitors is the most important job of Government – and in order to provide the County’s dedicated first responder community with the best tools possible to protect lives and property, a state of the art voice communications system is a necessity to get this mission critical task accomplished. Now, Westchester County Executive George Latimer is proud to announce the success of a years-long project to replace and begin enhancement of the County’s Emergency Response and Transportation Radio Systems…
by ECC Editor | Apr 13, 2022 | Comm Center News, Video
April 10 through April 16 is #NationalPublicSafetyTelecommunicatorsWeek. Held every year during the second week of April, #NPSTW is a time to recognize telecommunications personnel in the public safety community for their service and commitment to the profession. Calltakers and dispatchers have one of the toughest jobs in public safety. In the coming days, we will take you behind the scenes to get to know the women and men who make up the Emergency Operations Bureau and what it takes to do their job. We will also be highlighting interesting facts and hiring opportunities for those ready to answer the call. To kick things off, we asked our calltakers and dispatchers what it means to be a telecommunicator… READ MORE
by ECC Editor | Apr 13, 2022 | Comm Center News
ELKHART, Ind. (WNDU) – With a month long campaign to help people of all ages learn about and appreciate 9-1-1, the city of Elkhart is challenging the public.
The purpose of the “9-1-1 Education Challenge,” is to use the month to educate as many people as possible on the uses, challenges, and future capabilities of 9-1-1.
According to the department, in 2021, Elkhart Communications Center received 27,000 emergency calls, and they want people to better understand how and when to use the valuable resource… READ MORE
by AllThingsECC.com | Apr 13, 2022 | Comm Center News
BANGOR, Maine (WABI) – The second week of April is dedicated to giving back to those who are typically the very first response to any emergency.
They’re celebrating National Public Safety Telecommunicators week at the Penobscot County Regional Communications Center in Bangor.
The job is certainly stressful but for Betty Stone being able to help people is worth it…
by ECC Editor | Apr 13, 2022 | Comm Center News
It is our honor to celebrate Emergency Communications Month and National Public Safety Telecommunicators Week (NPSTW) with you. We thank you for your commitment, service, and sacrifice to public safety. We also would like to share some CISA initiatives that support you and the broader the 911 community.
CISA works collaboratively with public safety stakeholders across all levels of government, associations, private sector, and volunteer organizations to support emergency communications operability, interoperability, and resiliency. Through trusted partners, such as SAFECOM, the National Council of Statewide Interoperability Coordinators (NCSWIC), and the Emergency Communications Preparedness Center (ECPC), CISA develops stakeholder-driven resources, guidance, and tools to help prepare for Next Generation 911 (NG911) and other emerging technologies. The web page has a wide variety of resources to help your center transition to NG911, including best practices to… READ MORE
