Emergency dispatchers struggle with staffing shortages (VA)

Emergency dispatchers struggle with staffing shortages (VA)

Emergency dispatchers are honored this week as part of a national appreciation week. However, some in Hampton Roads are tasked with doing more with less.

CHESAPEAKE, Va. — In moments of emergency and crisis, they are the first line of help.

The country’s emergency dispatchers are honored this week as part of a national appreciation week. However, some in Hampton Roads are tasked with doing more with less.

“You never know what’s going to be on the other end of that call,” said Stephanie Taylor, a dispatch supervisor with the Chesapeake Police Dept.’s Public Safety and Emergency Communications Unit Decision-makers like Taylor are on critical deadlines. Dispatchers are the first line of contact between you and your emergency…

Highlighting local 9-1-1 dispatchers during Na’l Public Safety Telecommunicators Week (CO)

Highlighting local 9-1-1 dispatchers during Na’l Public Safety Telecommunicators Week (CO)

PUEBLO — It’s National Public Safety Telecommunicators Week, and this week is all about highlighting 911 dispatchers, their work and their dedication to serving our community. Plus, during a week that’s been especially busy because of wildfires, their jobs, have gotten that much more challenging.

There’s a team of 15 dispatchers at the Pueblo Police Department. Since April 1, they have taken calls for 16 wildfires in which the fire department has responded to. It’s more than average during this time of year.

However, during an emergency, their voices are often heard and their faces are not often seen…

911 Dispatchers Honored In Yankton (SD)

911 Dispatchers Honored In Yankton (SD)

This week is National Public Safety Telecommunications Week.

The event is observed every second week in April and is meant to recognize telecommunicators who help save millions of lives every day.

The City of Yankton is recognizing the week as well. Yankton Mayor Stephanie Moser says dispatchers are the unseen heroes of our community…

County recognizes Public Safety Telecommunicators Week (KY)

County recognizes Public Safety Telecommunicators Week (KY)

Last week, Madison County Fiscal Court Magistrate Tom Botkin stopped to move a piece of debris from the road on Fort Estill Hill.

Suddenly, Botkin found himself as a witness to an accident which needed emergency attention. Instinctively, he called the county 911 dispatch team.

While Botkin admitted he had no idea who picked up on the other end of the line, but whoever it was, the magistrate said they were professional, and did their job without a second guess…

National Telecommunicators Week: the real people behind 911 calls (AK)

National Telecommunicators Week: the real people behind 911 calls (AK)

FAIRBANKS, Alaska (KTVF) – For National Telecommunicators Week, the Alaska State Troopers are acknowledging our local 911 dispatchers, who assist in saving so many lives every day.

In 1994, President Bill Clinton signed Presidential Proclamation 6667 to designate the second week of April as National Telecommunicators week.

911 can be a scary number to have to call, but it helps in knowing there are calm and caring voices on the other end of the line.

Dispatchers are available 365 days a year, 24 hours of the day – and on average, dispatchers take 125,000 calls over 911 every year…

County dispatchers recognized (CO)

County dispatchers recognized (CO)

RBC I National Public Safety Telecommunicators Week is sponsored by the Association of Public-Safety Communications Officials (APCO) International and celebrated annually, honors the thousands of men and women who respond to emergency calls, dispatch emergency professionals and equipment, and render life-saving assistance to the nation’s citizens.

The Rio Blanco County dispatch center is made up of five full time dispatchers: Bobbie Scmidt, Brittany Mancini, Jordan Long, J’Leah Richardson, Jessica Stout and Communications Supervisor Rhawnie McGruder. Working primarily one dispatcher per 12 hour shift to answer phone calls and radio traffic for the Rio Blanco County deputies, Meeker Police Department and Meeker Fire and Rescue…