Sugar Land dispatcher named training professional of the year (TX)

Sugar Land dispatcher named training professional of the year (TX)

by | Apr 14, 2022 | Comm Center News

Sugar Land Public Safety Dispatcher Amanda Davis was recently named the 2021 Training Professional of the Year by the Texas National Emergency Number Association.

Davis created and implemented an extensive training program for her fellow dispatchers. It consists of a “Weekly Training Minute,” a weekly email on relevant, daily topics for dispatchers.

The training program clears up confusion over procedures and contains useful information about the city and easy-to-understand refreshers on policies and procedures…

Emergency dispatchers struggle with staffing shortages (VA)

Emergency dispatchers struggle with staffing shortages (VA)

by | Apr 14, 2022 | Comm Center News

Emergency dispatchers are honored this week as part of a national appreciation week. However, some in Hampton Roads are tasked with doing more with less.

CHESAPEAKE, Va. — In moments of emergency and crisis, they are the first line of help.

The country’s emergency dispatchers are honored this week as part of a national appreciation week. However, some in Hampton Roads are tasked with doing more with less.

“You never know what’s going to be on the other end of that call,” said Stephanie Taylor, a dispatch supervisor with the Chesapeake Police Dept.’s Public Safety and Emergency Communications Unit Decision-makers like Taylor are on critical deadlines. Dispatchers are the first line of contact between you and your emergency…

Highlighting local 9-1-1 dispatchers during Na’l Public Safety Telecommunicators Week (CO)

Highlighting local 9-1-1 dispatchers during Na’l Public Safety Telecommunicators Week (CO)

by | Apr 14, 2022 | Comm Center News

PUEBLO — It’s National Public Safety Telecommunicators Week, and this week is all about highlighting 911 dispatchers, their work and their dedication to serving our community. Plus, during a week that’s been especially busy because of wildfires, their jobs, have gotten that much more challenging.

There’s a team of 15 dispatchers at the Pueblo Police Department. Since April 1, they have taken calls for 16 wildfires in which the fire department has responded to. It’s more than average during this time of year.

However, during an emergency, their voices are often heard and their faces are not often seen…

911 Dispatchers Honored In Yankton (SD)

911 Dispatchers Honored In Yankton (SD)

by | Apr 14, 2022 | Comm Center News

This week is National Public Safety Telecommunications Week.

The event is observed every second week in April and is meant to recognize telecommunicators who help save millions of lives every day.

The City of Yankton is recognizing the week as well. Yankton Mayor Stephanie Moser says dispatchers are the unseen heroes of our community…

County recognizes Public Safety Telecommunicators Week (KY)

County recognizes Public Safety Telecommunicators Week (KY)

by | Apr 14, 2022 | Comm Center News

Last week, Madison County Fiscal Court Magistrate Tom Botkin stopped to move a piece of debris from the road on Fort Estill Hill.

Suddenly, Botkin found himself as a witness to an accident which needed emergency attention. Instinctively, he called the county 911 dispatch team.

While Botkin admitted he had no idea who picked up on the other end of the line, but whoever it was, the magistrate said they were professional, and did their job without a second guess…

National Telecommunicators Week: the real people behind 911 calls (AK)

National Telecommunicators Week: the real people behind 911 calls (AK)

by | Apr 14, 2022 | Comm Center News

FAIRBANKS, Alaska (KTVF) – For National Telecommunicators Week, the Alaska State Troopers are acknowledging our local 911 dispatchers, who assist in saving so many lives every day.

In 1994, President Bill Clinton signed Presidential Proclamation 6667 to designate the second week of April as National Telecommunicators week.

911 can be a scary number to have to call, but it helps in knowing there are calm and caring voices on the other end of the line.

Dispatchers are available 365 days a year, 24 hours of the day – and on average, dispatchers take 125,000 calls over 911 every year…