St. Pauls emergency dispatch services in process of upgrade (NC)

Apr. 15—ST. PAULS — The police department is in the process of updating the town’s emergency dispatch services system, according to the St. Pauls chief of police.

“We’re having a new system installed,” said St. Pauls Chief of Police Mike Owens.

St. Pauls dispatches its calls through a landline system and functions as a PSAP, or public safety answering point, and does not contract with Robeson County Emergency 911 services.

The town is switching to the VESTA service through AT&T, Owens said…

Guy in the Chair: A Look Inside the Casper-Natrona County Public Safety Communications Center (WY)

You remember the game ‘Telephone.’

You get in a line with all of your friends. The person at the beginning of the line says something to the person next to them. Then, that person tells the next person. And so on. By the end of the line, the bit is that what the last person hears is so far off from what the first person said, it’s humorous.

Now, imagine if that ‘game’ happened every time somebody made a 911 call…
East Baton Rouge Parish praises EMS dispatchers, reminds people when to call 911 (LA)

East Baton Rouge Parish praises EMS dispatchers, reminds people when to call 911 (LA)

BATON ROUGE – They’re the people you never see in an emergency situation, but they might be some of the most important people you’ll deal with.

Today is the last day of National EMS Communications Week.

While the week is for praising these workers, the city also hopes to clarify when you should dial 9-1-1.

Kiera Crawford answers more than 150 emergency calls a day.

“The phone is going to be ringing off the hook,” Crawford said…

Dispatchers recognized during National Public Safety Telecommunicators week (WI)

Dispatchers recognized during National Public Safety Telecommunicators week (WI)

EAU CLAIRE, Wis. (WEAU) – Saturday marked the final day of National Public Safety Telecommunicators Week.

Aileen Bush is one of the supervisors for the Eau Claire Police Department’s dispatch center.

“I’ve been here for 21 years,” Bush said.

Bush says she saw the job posting one day and thought being a dispatcher could be a way to help the community and get involved. She says it’s been interesting ever since…

County commissioners recognize two groups that serve community (MI)

County commissioners recognize two groups that serve community (MI)

New Lapeer County Animal Control Chief Rachel Horton had her new badge pinned on by husband Ben at Thursday’s Board of Commissioners meeting. Horton is replacing Chief Dave Eady, who is retiring from the position at the end of this month. Photo by Krystal Moralee

LAPEER — The Lapeer County Board of Commissioners recognized two groups of people that serve Lapeer County in various ways by passing two resolutions at Thursday’s Committee of the Whole meeting.

First, in honor of Public Safety Telecommunicators Week, the board recognized Lapeer County Central Dispatch for being the answering point for all public safety response in Lapeer County. The staff is recognized for providing the single most vital link for police, fire, and emergency medical service providers as they serve the community, assisting in the saving of many lives, the apprehension of criminals, and the prevention of considerable property loss each year…