by AllThingsECC.com | Apr 20, 2022 | Comm Center News
Faster response times and expanded service is the goal of a shift in emergency communications on campus and in Pike County.
Students, faculty and staff were notified on April 13 that non-emergency calls to the Troy University Police Department would be answered by the Pike County 911 Center. Calls will then be transferred to the University Police Department, or an officer will be dispatched for the caller.
“Since October, we’ve had rolling phones after hours,” said Chief George Beaudry. “The rollover system just took too long. The phone had to ring in the office several times before it would roll. Now, it’s seamless and the 911 Center is going to send who is needed…
by AllThingsECC.com | Apr 20, 2022 | Comm Center News
Hampton plans to address staffing shortages for first responders, in part, by offering them the largest pay raises in the city.
City Manager Mary Bunting’s recommended budget includes 7% raises for sworn public safety officers and 911 operators because they’re the most difficult for the city to fill and retain. Bunting attributed the challenges to a tight labor market, increased crime and “a negative national environment around policing.”
“We have always stood strong in supporting our officers,” Bunting said at last week’s informal City Council work session. “While other communities were defunding their police, we were defending ours…
by AllThingsECC.com | Apr 20, 2022 | Comm Center News
The center currently serves as the dispatch center for the Abington, Holbrook, and Rockland police and fire departments, as well as the Canton, Sharon, and Whitman fire departments.
The regional facility opened in January 2021 in a new $8 million, 6,000-square-foot building behind the Holbrook public safety complex. Officials estimate that the center, which was funded with state money, will handle about 50,000 emergency calls a year…
by AllThingsECC.com | Apr 20, 2022 | Comm Center News
MANHATTAN, Kan. (KSNT) – The Riley County Communications Center has officially begun the process for the Public Safety Communications Accreditation Program.
Captain Josh Kyle with the Riley County Police Department stopped by 27 News Tuesday morning to give us the details. The Communications Center will undergo a five-phase process to earn its accreditation. Staff will collect and analyze data with overall goals of ensuring staff accountability, making sound operational and administrative decisions, and promoting leadership…
by AllThingsECC.com | Apr 20, 2022 | Comm Center News
(Seguin) — Guadalupe County is applauding the efforts of a group of heroes that often times goes unnoticed but is the first group of people you think of when there is an emergency.
The Guadalupe County Commissioners Court recently recognized its 9-1-1 dispatchers as part of National Telecommunicators Week.
Showing his appreciation for these men and women before the court was Guadalupe County Sheriff Arnold Zwicke. Zwicke says his dispatch center is the heartbeat of any agency and is what initiates those life-saving measures during a medical or public emergency…
by AllThingsECC.com | Apr 20, 2022 | Comm Center News
There’s one phone number everyone has memorized: 911.
Chris Beck, who’s been a Butler County 911 dispatcher for five years, remarked that the number is the first step to people in crisis receiving help, and he’s received many interesting calls in his time on the job.
He described an instance where a woman called in who was stranded after an ice jam flooded a creek around her and her dogs. While she and her pets got to higher ground, Beck pinpointed her location using Rapid SOS technology and updated those responding…
