Sheriff’s Office Announces Telecommunicator of the Year (TN)

Sheriff’s telecommunicator Christina Lee calmly radioed information to deputies responding to a plane crash that killed seven church members onboard May 29, 2021 at Percy Priest Lake.

Lee remained confident as she received and processed a significant amount of information that day, said Sgt. Alicia Frogge.

“She never showed signs of stress under pressure,” Frogge said.

Lee’s skills in handling the crash and her commitment to work overtime to cover shifts during the critical short staffing crisis earned her honors as “Telecommunicator of the Year 2021” for the sheriff’s office… READ MORE

Honoring police and fire dispatch team for answering the call (ID)

POCATELLO, Idaho (KIFI) – All this week is National Public Safety Telecommunications Week (NPSTW). The event is observed every second week in April to honor those tele-communicators who help save millions of lives every day, according to National Today.

Every day in Pocatello, the dispatch team answers hundreds of 911 and non-emergency calls. Not only do they dispatch for police and fire for the City of Pocatello, they also dispatch for EMS and all of Bannock County…

County dispatchers celebrated (AL)

Monday marked the beginning of the 2022 National Public Safety Telecommunicators Week, which is set for April 10-16. The purpose of the week is to recognize dispatchers in St. Clair County who work daily to make sure the correct responders are able to manage emergencies quickly.

The department has been gearing up for the week by asking locals to “adopt a dispatcher” to send gifts to. This year every dispatcher was adopted. In the past dispatchers have received gifts from local responders, but this year it was opened up for community donations… READ MORE

Text messages help Indiana 911 dispatcher save victim from captor

There is no doubt that technology has advanced at a tremendous rate in the last 20 years. We literally carry portable supercomputers with us everywhere, keeping us connected to the entire planet with nothing more than a small digital keyboard, and the days of pay-per-text cellular service are long gone.

Communication at our fingertips

Text messaging may be one of the greatest advances in communication technology, allowing us to express our thoughts, feelings, and ideas directly from our minds to our fingertips and, ultimately, to the eyes or ears of the recipient of the message. those messages…

Local 911 dispatcher given ‘Hero Award’ after saving man’s life (IN)

Local 911 dispatcher given ‘Hero Award’ after saving man’s life (IN)

ST. JOSEPH COUNTY, Ind. (WNDU) – A St. Joe County 911 dispatcher was recognized for her life saving work.

Every call she takes could be the difference between life and death for the person on the other end of the line.

A recent call proves that.

Lisa Urbanski got a call from a driver whose car had flipped upside down in water. While he was able to get out of the car before help arrived, he was still stuck…

Dispatcher Job Stressful, Rewarding As Initial Responder to Emergency Calls (IA)

Being a dispatcher is more than just answering phone calls, but a dispatcher who answers your call is the vital beginning to getting you the help you need in emergency situations.

That’s John Gohr, the Department Head of the Communications Center in the new Floyd County Courthouse in Charles City and a 20-year veteran of being a dispatcher . He says staying calm as a dispatcher can be even more challenging in a small community, where you may even know the person involved in the emergency…