by AllThingsECC.com | May 20, 2022 | Articles, Comm Center News
Article after article has been written to make a case that broadband in the United States should be available to all regardless of where they are located or their ability to pay for the service. While “broadband for all” has been a goal for the wireless/fixed communications industry a long time now, progress has been slow.
Now Congress has allocated $65B toward closing the “digital divide” and the FCC and others continue to fund various aspects of deploying broadband systems. If I were to grade the United States on two properties of broadband deployments, I would give us an “A” for the number of broadband technology options for fixed and wireless communications deployments and a “D” for actually extending broadband to rural America and to those who cannot afford it…
by ECC Editor | May 20, 2022 | Comm Center News
When consumers place a wireless 9-1-1 call, they expect the nearest 9-1-1 call center will answer so there’s minimal delay in getting help. But the Federal Communications Commission — the FCC — has long worried about legacy approaches to wireless 911 call routing that use cell towers to provide only a general rather than a specific location.
That’s why 9-1-1 dispatchers always ask callers for their addresses. But the question can be challenging to answer… READ MORE
by ECC Editor | May 20, 2022 | Comm Center News
‘We are never seen, but we are always there.”
This is the basic description of a person who works as a dispatcher, answering the frantic calls of people in need, says Tommy Tucker, director of Chesterfield County’s Emergency Communications Services.
The job of a dispatcher is separated from the physical scene of a crime or accident, but it is viscerally connected to the voice of a person in the midst of trauma. And that trauma travels through the chain of communication, from the victim or witness to the ears and central nervous system of a county employee tasked with sending the message to first responders… READ MORE
by ECC Editor | May 20, 2022 | Comm Center News, Uncategorized
A Port Arthur woman has been charged with bribery after allegedly making 17 calls to 9-1-1 before offering officers thousands of dollars not to take her to jail.
Gloria Mae Cole, 42, was indicted Wednesday by a Jefferson County grand jury on the second-degree felony charge.
According to court documents, Cole made two silent calls April 17 to 9-1-1. Upon police arrival, Cole told officers with the Port Arthur Police Department that her phone was broken and wouldn’t stop dialing 9-1-1… READ MORE
by AllThingsECC.com | May 19, 2022 | Comm Center News
MARSHALL COUNTY — Marshall County Sheriff Matthew Hassel presented Life Saving Awards to Dispatcher Morgan Hite and Dispatcher James Budd.
On March 25 of this year at approximately 9:09 a.m., Marshall County Central Dispatch received a call from a female at Gatewood Mobile Home Park advising that her pregnant daughter had gone into labor and her water had broken.
Dispatcher Budd answered the 911 call and began giving pre-arrival instructions. While on the phone, her daughter advised her mother that she needed to push…
by AllThingsECC.com | May 19, 2022 | Comm Center News
BARABOO, Wis. — If you’re in an emergency situation in Sauk County, you now have a new way to get in contact with first responders.
The message is sent like any other text. Simply type 911, with no spaces or dashes, into the “send to” field. Your first message should include your location and type of emergency. A dispatcher will then respond with questions and instructions. However, you cannot send photos, videos, emojis or links to dispatchers using the service…
