After nonemergency calls inundated 911 dispatch, city launches new phone tree (CA)

Until last week, dispatchers at the city’s communication center were responsible for handling all 911 calls and all calls phoned into the police department’s nonemergency dispatch number: 562-435-6711. Now, that nonemergency number will connect callers to a phone tree with a prerecorded list of nonemergency services.

City officials said they made the move because, since 2017, Long Beach has seen a large increase in the number of nonemergency calls to the 911 communication center…

911 Chief Quitting After 7 Weeks (CT)

A month and a half after taking over the city’s 911 call center, Kevin Stratton is leaving City Hall — with the future leadership of the turmoil-wracked department now up for grabs.

Mayor Justin Elicker confirmed for the Independent during a Wednesday afternoon phone interview that Stratton will soon be departing from his role as the director of the city’s Public Safety Communications department, also known as the Public Safety Access Point (PSAP).

The mayor said Stratton’s last day on the job will be Friday. He said Stratton gave notice last Monday about his coming resignation.

I’m very disappointed that he’s leaving,” Elicker said. ​Kevin decided that it wasn’t the right fit. We would have loved to have kept him…

Media, legislators sound alarm on law enforcement radio encryption (CA)

Media, legislators sound alarm on law enforcement radio encryption (CA)

For editors and reporters, access to the police scanner is a critical — and immediate — news source when covering breaking news, be it a massive fire raging through a community or rescue workers trying to find a child swept away in a creek.

That access is being threatened in California now that dozens of law enforcement agencies, including the San Diego County Sheriff’s Department, have made the decision to fully encrypt their communications based on a directive from the agency whose statewide computer network provides criminal histories, driver records and other public safety information…

NWT 911 officials warn Yellowknife’s overlapping emergency dispatch is a risk to patients (Canada)

Officials with Northwest Territories 911 are warning that overlapping emergency dispatch systems in Yellowknife could pose a safety risk to people in urgent need of care.

Voicing these concerns, Dr. Rahul Khosla, the territory’s 911 medical director with Advanced Medical Solutions wrote to the Municipal and Community Affairs Department’s (MACA) deputy minister, Laura Gareau on March 24…

St. Joseph County names new Executive Director of 9-1-1 Communications (IN)

St. Joseph County names new Executive Director of 9-1-1 Communications (IN)

ST. JOSEPH COUNTY, Ind. — Julie Tobey, an eight-year veteran of St. Joe County 9-1-1 dispatch, has been named as the new Executive Director of the St. Joseph County Communications Center.

Tobey was formerly responsible for dispatching police, fire and emergency medical vehicles across all of St. Joe County, and was named the Indiana Dispatcher of the year in 2019.

Co-workers and county officials believe that she is the right person for the job thanks to her dedication, as well as more than a decade of experience working in her field…

Hal Rogers announces $859000 for upgrading Johnson emergency dispatch system (KY)

Hal Rogers announces $859000 for upgrading Johnson emergency dispatch system (KY)

5-11 Rogers dispatch.jpg

Local officials joined U.S. Rep Hal Rogers on May 4 as Rogers announced nearly $900,000 in funding for upgrades to Johnson County’s emergency dispatch system. U.S. Representative Hal Rogers visited the U.S. 23 Country Music Highway Museum on Wednesday, May 4, announcing the earmarking of approximately $859,000 in federal funds dedicated to upgrading the Paintsville/Johnson County Emergency Management communications system…