by AllThingsECC.com | Jul 9, 2022 | Comm Center News
POCATELLO — Even after more than two decades on the job, Pocatello Police Department dispatcher Brian Smith is still experiencing situations for the first time.
Though he’s helped parents who call 911 remain calm while in labor en route to the hospital, he recently coached a couple through his first actual delivery. Just 30 minutes later, Smith provided lifesaving instructions to a moth er with an unconscious infant unable to breathe. With Smith’s help via phone, the mother revived her child.
by AllThingsECC.com | Jul 8, 2022 | Comm Center News
The Kingman 911 Communications Center has announced the addition of the Fire Priority Dispatch System to their ongoing use of the Medical Priority Dispatch System.
Together, these protocols enable public safety telecommunicators to provide essential safety instructions to callers and bystanders, and relay vital on-scene information to responders in Kingman and surrounding Mohave County communities, according to a City of Kingman news release.
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by AllThingsECC.com | Jul 7, 2022 | Comm Center News
The 911 emergency response system in the U.S. has been in use since 1968.
A University of Chicago initiative aims to modernize and strengthen the system – and they’ve just published a blueprint for how to do it.
by AllThingsECC.com | Jul 7, 2022 | Comm Center News
The Aurora City Council will consider about a $1.34 million project to upgrade the facility where emergency calls are answered and dispatched in the city.
The city’s public safety answering point, and backup communications center, has not been updated since it was opened in January 2010, city officials said.
by AllThingsECC.com | Jul 7, 2022 | Comm Center News
ATLANTA, Ga. (CBS46) – A man is thankful for an Atlanta 9-1-1 dispatcher who walked him through how to safely get out of his car after heavy rains caused flash flooding.
Tobreshia Horn answered the call during which the driver said his car was quickly filling with water at Pryor Circle and Claire Drive SW.
by AllThingsECC.com | Jul 5, 2022 | Comm Center News
The challenges are still here today.
Staffing challenges are everywhere, from the service industry to airline pilots. It is going to take some time for things to balance out — if they ever do.
Our older workforce with baby boomers retiring more and more every day is leading to a worker shortage, one that even an economic recession will not likely change the basic dynamics of.
This is a quote from an email I got from a former 911 operator/dispatcher and shift supervisor. The environment described dates back to around 1991, but the challenges persist today.
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