by AllThingsECC.com | Sep 1, 2022 | Comm Center News
The Central Council of the Tlingit & Haida Indian Tribes of Alaska is now working with Everbridge, a leader in critical communications, to provide tribal citizens with emergency communication before, during and after a critical event.
According to a press release, the Everbridge emergency notification system will be used as the tribe’s primary critical event management technology platform to provide emergency and non-emergency communication, comprehensive assessment and response to community incidents.
by AllThingsECC.com | Sep 1, 2022 | Comm Center News
The first of two new protocol systems for call-takers at Cincinnati’s 911 center are now in place. You may think call-takers have a script they follow or a standard set of questions, but, until now, that was only the case for medical emergency calls.
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by AllThingsECC.com | Aug 31, 2022 | Comm Center News
With a shortage of dispatchers and an increase in crime, resources can be stretched thin— We’ve heard your concerns and reported on the delays in Little Rock’s emergency response.
by AllThingsECC.com | Aug 31, 2022 | Comm Center News
INDIANAPOLIS (WISH) — Did the inability of one 911 system to talk to another across a county line cost a 30-year-old Indianapolis man his life?
A common misconception is that 911 callers get the closest available first responders; that is not always the case. Boundaries for counties can get in the way.
by AllThingsECC.com | Aug 31, 2022 | Comm Center News
Legislation before the U.S. Senate that would allocate as much as $10 billion in federal funds for next-generation 911 (NG911) deployment includes language that “will unnecessarily detract from and delay NG911 implementation,” according to a letter from the National Association of State 911 Administrators (NASNA).
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by AllThingsECC.com | Aug 31, 2022 | Comm Center News
In North America, we take for granted the convenience and availability of our first responders. I recently had the privilege to tour the Johnson County Central Dispatch (JCCD), the primary Public Safety Answering Point (PSAP) in Johnson County, Missouri, and I was highly impressed. It had been about 20 years since the last time I toured a PSAP—commonly called a 911 call center, so I was curious to see the technology progression.
