In North America, we take for granted the convenience and availability of our first responders. I recently had the privilege to tour the Johnson County Central Dispatch (JCCD), the primary Public Safety Answering Point (PSAP) in Johnson County, Missouri, and I was highly impressed. It had been about 20 years since the last time I toured a PSAP—commonly called a 911 call center, so I was curious to see the technology progression.
Barry County Emergency Services E9-1-1 has been recognized by The International Academies of Emergency Dispatch (IAED) as an Accredited Center of Excellence (ACE) for Emergency Police Dispatching (EPD).
Plano City Council approved the addition of four new 911 command post workstations to expand call-taking capacity during its Aug. 22 meeting.
The St. Louis County Police Communications Center could soon see a long-awaited upgrade, thanks in part to federal COVID-19 relief funding.
The dispatch center, which answered 813,000 calls for service in 2021 and dispatches more than 30 police departments, is operating on a computer system that is 22 years old, first implemented in 1999.
HOLBROOK — Director Steve Hooke is pleased to announce that the Holbrook Regional Emergency Communications Center was honored with two awards from the Atlantic Chapter of the Association of Public Safety Communications Professionals (APCO) recently.
It happens every day and too often goes unnoticed.
Human trafficking is modern day slavery and is a terrifying situation for those caught in its trap.
On August 29, Wiregrass area first responders got to work on learning how they can help victims and those who witness the crimes.
