Orland Park, IL — Illinois Senator Michael Hastings joined officials of the Orland Fire Protection District on Thursday to announce the award of a $610,000 State Grant to enhance the district’s regional 911 emergency system and “save more lives.”
RALEIGH, N.C. — Thursday marks one week since a mass shooting clamed the lives of five people and injured two others in Raleigh’s Hedingham neighborhood.
WRAL News spoke with Raleigh-Wake Emergency Communications Center telecommunicator Tracy La Cascia, who took some of the first surge of calls on Oct. 13. She dispatched emergency medical services and police to help those in need.
The woman on the line had called 911. She had her dog but was otherwise alone.
And she was terrified.
“She said she woke up and her whole house was surrounded by flames and she had no way out,” KT McNulty remembered.
Next Generation 911 will replace CCPD’s current analog system and bring much needed upgrades to the MetroCom system.
Dispatchers at the Volusia County Communications Center handled nearly 12,000 calls as Tropical Storm Ian battered the area, flooding neighborhoods and trapping residents in their homes, officials said.
Emergency 9-1-1 call takers fielded 11,954 calls on Sept. 28 and Sept. 29, said Volusia County Sheriff Mike Chitwood.
Residents of Austin, Texas, have been left waiting during emergency situations as a result of high staff vacancy rates. In the month of October, only 64.09% of 911 calls were answered within 15 seconds, well below the national standard of 90% in 15 seconds or less. The average hold time for more than 38,000 calls that have come in this month has been two-and-a-half minutes. All of this is happening as Austin’s crime rate remains high.
