Cammack Launches NextGen 911 Caucus (FL)

by | Jul 22, 2025 | Comm Center News

Representative Kat Cammack (R-FL) is launching the new NextGen 911 Caucus in the House of Representatives, which aims to enhance first responders’ ability to respond to calls.

As her press release explained, public safety telecommunicators (PSTs) operate in over 6,000 call centers nationwide, but face numerous challenges, not only from increased call volumes and new crises to which they must deploy first responders, but also because these calls are made on outdated technology and with insufficient staff to handle them all.

Idaho plans emergency system overhaul through ‘Next Generation 911’

by | Jul 15, 2025 | Comm Center News

Next Generation 911 infrastructure will allow residents to send pictures and video to dispatch. The new technology also provides more precise location data.

BOISE, Idaho — The Gem State is moving forward with a major modernization of its emergency response system after the Idaho Public Safety Communications Commission approved $15 million in grant funding for Next Generation 911 technology.

Florida county leads the way with a high-tech 911 system for emergency response

by | Jul 15, 2025 | Comm Center News

NAPLES, Fla. — When an emergency happens in Collier County, Florida, the 911 calls go to one of the most high-tech communications centers in the U.S., where callers can send text and video from the scene to dispatchers.

Moving to what’s known as an NG911 — or Next Generation 911 — system is a journey Sheriff Kevin Rambosk and Bob Finney, the county’s director of communication, have been on for much of the past decade.

Former Police Dispatcher Charged After ‘Cruel’ Call to Citizen: ‘Do I Have Your Full Attention?’ (OH)

by | Jul 14, 2025 | Comm Center News

Karen Clinton says she was was shocked to be hearing from the police department — and then even more shocked by what she heard, immediately reporting the call, which was recorded, to city hall.

A woman in Twinsburg, Ohio was involved in a shocking police call — but what was even more shocking with the nature of the call.

READ FULL ARTICLE