Dispatchers speak on tense moments during Atlanta shooting (GA)
ATLANTA – It was all hands on deck Wednesday inside Atlanta’s 911 dispatch center. They received nearly two thousands calls during the active shooter incident.
City of Reno dispatchers to provide backup emergency medical dispatch (NV)
The City of Reno is proud to announce that its dispatchers will provide emergency medical dispatch to quickly identify a caller’s medical emergency and deliver potentially life-saving verbal instructions prior to emergency medical services (EMS) arriving. As the Public Safety Answering Point (PSAP) for all initial 911 calls placed in the City of Reno, Reno Dispatch will now serve as a backup for medical calls.
KCPD 911 call taker spends 16 minutes on phone with suicidal woman, helps save her life (MO)
KANSAS CITY, Mo. — For 19 years, Annie Casey has answered the call as a 911 dispatcher with the Kansas City, Missouri, Police Department Communications Unit.
“It’s been good helping people,” Casey said.
Austin Police sergeants work overtime on emergency dispatch to fill vacancies (TX)
Several sergeants with the Austin Police Department (APD) are working overtime taking 9-1-1 calls to fill vacant dispatch positions amid the ongoing staffing crisis in the city.
Hobbs signs bill letting 911 dispatchers qualify for free trauma therapy (AZ)
House Bill 2717 adds 911 dispatchers to the list of public safety employees who qualify for trauma therapy that’s funded by their employer.
‘Off the Hook’: San Francisco 911 Dispatchers Warn City At-Risk in Next Emergency (CA)
The frenzy hit San Francisco’s 911 dispatch center all at once.
