Landmark initiative strengthens Maryland’s emergency-communications workforce and sets a model for other states
NENA: The 9-1-1 Association and the Maryland 9-1-1 Board are proud to announce a groundbreaking partnership that grants every 9-1-1 specialist and support professional in Maryland membership in the National Emergency Number Association (NENA).
I’ve been a paramedic and firefighter for more than 30 years, and I’ve seen firsthand how reliable communications impact response times and critical care. Now amid Florida’s hurricane season, communication is more important than ever.
In 2011, a deadly tornado struck Wake County, North Carolina, where I lived and worked. At the time, I was an incident commander responsible for leading and managing all safety aspects of the tornado. I was facing my worst nightmare: poor communication. Commercial networks were overloaded, and I wasn’t able to contact other first responders. Response efforts were difficult until I could talk in person, a feat nearly impossible during a tornado.
COBB COUNTY, Ga. — The Cobb County Department of Emergency Communications is prioritizing mental health for 911 operators.
“We were able to create this space and pick out pieces that we knew would mean a lot to our team,” Desmond Harris, Communication Relations Coordinator, said.
A “defect” in an operating system and not a cyberattack was the cause of the widespread 9-1-1 outage that impacted Bucks County and the entire state earlier this month.
The intermittent disruptions within Pennsylvania’s Next-Generation 9-1-1 (NG911) system were traced to an operating system flaw that affected call delivery, according to a preliminary report released by the Pennsylvania Emergency Management Agency (PEMA) on Tuesday.
RICHMOND, Va. (WWBT) – In front of the Public Safety Standing Committee, Stephen Willoughby, the Director of Emergency Communications, Preparedness, and Response, promised his department is improving.
At the top of Willoughby’s list of improvements is a new opt-in system called “Richmond Ready Alerts.”
CHICOPEE — Elected officials, first responders and more gathered on July 14 for the ribbon cutting ceremony of a new regional emergency communications center at the old Salter College site at 645 Shawninigan Dr.
The new center is set up to enhance and revolutionize the emergency response capabilities for the towns and cities it currently serves and allows more room for other communities to join.
