The District’s 911 call center has come under fire in recent months over some botched dispatches — including at least two incidents in which someone died.
On Thursday, the head of the 911 center revealed that over the past two months, every 911 call taker and dispatcher has undergone retraining.
BOULDER, Colo. – The City of Boulder Police and Fire Communications Center is excited to announce that dispatchers will now be able to accept livestreaming video from callers.
Dispatch officers are used to getting all types of calls, ranging anywhere from a car crash to a house fire.
However, if you ask anyone of them who worked on Monday, March 27, that day will never compare to anything they have ever experienced.
A dispatcher with the Austin Police Department was able to lead officers to the scene of a homicide by using the sound of the officer’s voices becoming louder on a 911 call, according to a Travis County murder affidavit.
A state board tasked with expanding access to broadband internet to Oklahoma households has shifted millions in federal money to instead upgrade telecommunications systems for emergency responders. Legislators previously rejected funding such a plan.
BREVARD COUNTY • MELBOURNE, FLORIDA – National Public Safety Telecommunicators Week is held during the second week of April each year to recognize the critical role 911 communications officers play in keeping our community safe.
