In 3 years, NYC’s text-to-911 has seen over 2 million text messages (NY)
A text-to-911 service New York City launched in June 2020 has been helped emergency officials respond to more than 100,000 unique incidents.
Court Rules That Inflammatory Social Media Posts by a Public Employee (Dispatcher) Are Not Protected (PA)
Vallecorsa v. Allegheny Cty., No. 2:19-CV-1495-NR, 2022 U.S. Dist. LEXIS 206720, at *2 (W.D. Pa. Nov. 15, 2022). United States District Court for the Western District of Pennsylvania holds that Allegheny County (“County”) did not violate former employee’s First Amendment rights when it terminated her following a public outcry after her private conversation on Facebook about the shooting of a young Black teenager, Antwon Rose, was publicized.
Dispatcher recalls tragic 911 calls of fallen Scott County deputy (KY)
GEORGETOWN, Ky. (FOX 56) — A Scott County 911 dispatcher who was on the job the night deputy Caleb Conley was shot and killed recalled the emotions surrounding it. She and her co-workers took dozens of calls about the shooting in a matter of minutes.
City of Atlanta Awards Multi-Year Contract to Carbyne and Goes Live with New System to … (GA)
With Carbyne’s advanced emergency collaboration platform, Atlanta will be able to deliver faster, more accurate emergency response and ultimately save lives
NEW YORK, May 31, 2023 – Carbyne, the leading provider of cloud-native public safety communications, today announced that the City of Atlanta, Georgia is now live on the Carbyne Platform, which equips the city’s 9-1-1 call center with enhanced capabilities for faster, more efficient, and accurate emergency response.
Greenbrier County Commission considers new retirement package for 911 dispatchers (WV)
LEWISBURG, W.Va. (WVDN) – The Greenbrier County Commission held a regular meeting on May 23, where they were presented with a proposal for a new retirement package for 911 dispatchers by Dean Meadows, director of the 911 state commission.
Wyandotte dispatcher calms hysterical mom, walks her through CPR to save submerged son (MI)
At 1:16 p.m. on May 12, right in the midst of a potentially fatal crisis, Wyandotte Deputy Police Chief Archie Hamilton said the stars aligned and nothing short of a miracle occurred.
