Typically, when people call 911 in emergencies, communication with a dispatcher is limited to voice only.
But those calling the Ravenna police and fire dispatch center with a cellphone now have the option of providing dispatchers with a livestream video of an incident, thanks to new software.
On Sept. 6, 2022, Cleveland detectives knocked on the door of James Sidelka’s Old Brooklyn home. They were there to tell Sidelka that his daughter, Carly Capek, had been killed in the Cleveland house where she was living.
After years of planning and delays, the Athens County 911 Emergency Communications Center and Emergency Management Agency will soon start counting the days until they move into their new shared building in The Plains.
The D.C. Council will consider a bill that would require the city’s emergency call and dispatch agency to release more information about its own errors.
EVERETT, Wash., June 14, 2023—The Snohomish County 911 dispatch center is Washington state’s largest 911 center by volume, area, and population served, handling an average 2,031 incoming calls or texts for emergency service a day – roughly one call every 42 seconds.
Newport News’ dispatch center managers said they have seen a serious rise in mental health-related calls since the start of the COVID-19 pandemic.
