Better technology can help solve the public-safety staffing crisis

Every time I read about a public safety agency being short staffed, with a burnt-out workforce, draining their overtime budget, I feel their pain.

by Karima Holmes

From New York to New Mexico and in communities all across the nation, police and fire departments routinely are forced to mandate longer shifts, which takes an emotional toll and raises the risk of errors being made by exhausted public-safety officers.

READ FULL ARTICLE

City’s 911 fails to answer 31 calls a day (FL)

HIALEAH, Fla. — When Paulo Rivero fell from the roof of his home in West Hialeah, his wife, Aida, immediately called 911.

But no one answered while her husband was unconscious on the ground. Eventually, after repeated calls, an emergency operator got on the line. Aida Rivero, in her 70s, took her husband to the hospital.

Motorcade honors dispatcher (TX)

Kaufman County emergency vehicles escorted the body of Kaufman County Sheriff’s Office Dispatcher Stormie Matthews from MD Anderson in Houston back to her home city, including passing through Athens mid-afternoon on Saturday.