Lawmakers Introduce Legislation to Reclassify 9-1-1 Dispatchers
In 2017, the Office of Management and Budget (OMB) did not update the way 9-1-1 professionals are classified in the SOC after a push by public-safety groups to change their classification to a protective service occupation. OMB determined that public-safety telecommunicators would continue to be designated as office and administrative support occupations.
“From dispatching first responders to using advanced technology to retrieve locations, the work 9-1-1 operators do is essential during emergencies,” said Burr. “As the co-chair of the Congressional Next Generation 9-1-1 Caucus, I’m honored to introduce this bipartisan legislation with my colleague, Sen. Klobuchar, to better recognize the specialized training and critical responsibilities of these professionals.”
The SOC is a tool used by federal agencies to classify the workforce into useful, occupational categories. The SOC system categorizes 9-1-1 call-takers and dispatchers as office and administrative support occupations, which also includes secretaries, office clerks and taxi cab dispatchers. The 9-1-1 SAVES Act would instead recognize these dispatchers as protective service occupations, which includes lifeguards, firefighters, Transportation Security Administration (TSA) baggage screeners, among others.
Rep. Norma Torres also introduced a companion bill, H.R. 1629, in the House of Representatives.
“No matter where you are, if you dial 9-1-1, dispatchers are there to connect you to first responders,” said Klobuchar. “This legislation makes important updates to the classification of 9-1-1 dispatchers to better capture the complex and technical nature of their occupations while also providing valuable statistical tools for federal agencies. I’m proud to work with Sen. Burr to properly highlight dispatchers’ roles as safety leaders during times of crisis and the work they do to keep our communities safe.”
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By Dave Buchanan, Executive Director of Public Safety Advocacy
The latest stop along our public safety roadmap led the First Responder Network Authority (FirstNet Authority) to Atlanta, Ga., last week for a regional forum with the Police Executive Forum (PERF). As a policy and research organization for the nation’s law enforcement community, PERF is delivering a series of forums that explore the adoption of FirstNet by police and other public safety users around the nation.
Dyre will support customers on a local and national level in her new role as a senior public-safety subject matter expert (SME). In addition to leading a team of public-safety experts to educate, advocate and problem solve with clients in the central U.S. region, she will be an advocate for 9-1-1 enhancement through participation in standard committees and focus groups.
Dyre previously worked to develop partnerships to advance 9-1-1 services throughout the state of Arizona on behalf of local and statewide entities as a project manager for the state of Arizona 9-1-1 Program Office.
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By April Ward Senior Media Relations Advisor First Responder Network Authority
Hattiesburg, Mississippi’s AAA Ambulance Service subscribed to FirstNet to help connect its 24-hour emergency and non-emergency medical transport service. FirstNet is helping the ambulance service to seamlessly communicate as they serve the 1.2 million residents living across 16 counties in southern Mississippi.
Push-to-talk services over the FirstNet system being built by AT&T already are being leveraged and more use cases are developing as the offering rapidly evolves toward a mission-critical-push-to-talk (MCPTT)-compliant solution during the next few years, according to an AT&T FirstNet official.
SOURCE: Urgent Communiations
DATE: March 28, 2019
AT&T’s existing enhanced push-to-talk (EPTT) product—a carrier-integrated product provided by Kodiak, which is owned by Motorola Solutions—is being used for non-mission-critical voice today and as a complement to LMR-based solutions, according to Steve Devine, lead manager for strategy and policy for AT&T FirstNet. When MCPTT-compliant offerings are fully implemented, the capabilities could prove to be transformative to public safety, he said.
“If you look at the potential for people in the field with some of the solutions that are highlighted in the standard—and I’m not saying that AT&T is going to provide them—but if you read the standard and you see what’s in there, it will take your breath away, if you’re familiar with how push to talk works today,” Devine said yesterday during a session at the Winter Institute conducted at the Disaster City facility on the Texas A&M campus.
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They worked with the Tenn. Dept. of Safety and Homeland Security to request the support from FirstNet, the nationwide communications platform dedicated to public safety, to assist during this critical phase.
SOURCE: therogersvilleview.com
DATE: March 23, 2019
ROGERSVILLE — First responders perform a specialized job, and having reliable communications is critical to completing their missions. So, when Hawkins County officials went to survey the scene of the recent mudslide on Hwy. 70 with the Tennessee Department of Transportation and other public safety officials, they quickly realized the cell phone service in the area wouldn’t meet the needs of first responders working out of the TDOT command post.
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Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
