ROCKLAND — Put public safety chiefs in a room together with a critical problem to solve, such as the demise of the county emergency dispatch center, and they won’t leave until a viable action plan is in place.
The state legislature set aside a special fund in the last session to help the transition, including in Benton County. Sheriff Troy Heck says the facility is going from analog to digital. “So, instead of having 911 call flow over telephone lines, we’re now going to be using a computerized network that is going to move the calls from your telephone, essentially, to the public safety answering point, the PSAP.”
The city of Seattle has agreed to pay $162,500 to settle a lawsuit by a former 911 call center manager who said he was wrongly punished for speaking up about problems at work, including a dispatch practice that allegedly contributed to a fatal heart attack.
About four months after the city of Milwaukee watched the installation of its new 911 dispatch software fall apart, the city believes it has a solution in time for the 2024 Republican National Convention coming to town.
The resolution is crucial for a city that’s preparing for a national security event next summer and trying to overhaul and streamline its 911 communications system in general.
CARY N.C. – Emergency telecommunicators in Cary can now use livestreams to see fires, break-ins, and more while a caller is on the phone, with permission.
CLAREMONT, N.H. (WCAX) – Nearly $1 million in federal funding will help upgrade the emergency communications system in Claremont, New Hampshire, and surrounding towns.
