Shawnee telecommunicator wins award

Shawnee Telecommunicator, Robert Conley, was recognized during the State 911 Authority Meeting as the Telecommunicator of the Quarter for the State of Oklahoma at the State Capitol Friday, Sept. 6.

Conley is the third recipient of this award and was nominated for his dedicated service to the responders and citizens.

For three years Conley has worked for the Shawnee police department.

Read More…

Borrowing plan for 911 reaches county council this month

WILKES-BARRE — A plan to borrow tens of millions of dollars to pay for upgrades to the Luzerne County 911 communication system will come before county council this month.

The plan will be discussed Tuesday at a council work session, and could be on council’s voting agenda in two weeks, according to county Manager David Pedri.

Representatives of Public Financial Management, the county’s financial consultant, will take part in the work session via phone, Pedri said. They and council members will discuss options PFM has explored for the long-planned borrowing, he said.

County leaders have said for years the borrowing would be needed to pay for a digital communication system for the county 911 communications center.

Read More…

Muncie and Delaware County still can’t reach an agreement on 911 dispatch

MUNCIE, Ind. — The contract between the city and Delaware County that supplies the funding for the Delaware County Emergency Operations Center, commonly known as 911 dispatch, is expiring and the county and city haven’t come to resolution to restore it.

In December 2018, Muncie Mayor Dennis Tyler gave notice that he intended to end the longstanding agreement with the county for joint dispatch. The Delaware County commissioners threatened to end the agreement in 2017, but negotiated with the city before the deadline in December 2017 to continue the pact.

Read More…

Five use cases for IoT in public safety and emergency response

The European Telecommunications Standards Institute recently examined the potential use of IoT devices in emergency situations, as well as the state of standards development for such use.

ETSI identified a number of use cases in which IoT devices could play a role in emergency situations. Five of those applications for IoT in public safety were:

Emergency calling. ETSI outlined two IoT-driven emergency calling use cases. In one, a smoke detector in a remote location, such as a forest or an isolated facility, could send an automated emergency call to a public safety answering point if it detected a fire – and possibly, depending on the device, provide real-time video from the scene.

Alternatively, that type of emergency message to a PSAP could also be initiated by an IoT service platform operator, rather than by the device directly, with a human making the emergency call based on information from one or more IoT devices.

NC 911 dispatchers under fire after video shows parody mocking Dorian news conference

LUMBERTON, N.C. – Two dispatchers are in trouble after a Facebook video surfaced showing the pair mocking a Hurricane Dorian news conference. 

In the video, one Lumberton EMS worker mocked sign language while the other “gave an update on the storm.”

The video was posted on their personal Facebook pages and later deleted, but not before deaf advocates saw it. 

Our partners at WTVD took the video to interpreters who said the video was not only offensive, but confusing to some. 

Johnston residents call for 9-1-1 system reform following devastating house fire

OHNSTON, R.I. (WLNE) – The 9-1-1 system in Rhode Island is under scrutiny following a house fire on the Johnston-Smithfield line.

The homeowners were not home at the time of the fire, but their five cats were. The bodies of four of the cats were found in the rubble. A fifth is still missing.

“I’ve never seen anything like it,” said neighbor Fred Pontarelli.

Pontarelli and several other neighbors believe the 9-1-1 system is outdated because the closest fire department was not the crew called to the scene.