by AllThingsECC.com | Sep 11, 2019 | Comm Center News
NEW ALBANY, Ind. (WDRB) — Sometimes, the phones at the Floyd County 911 Communications Center ring almost nonstop.
Sheriff
Frank Loop’s dispatch center isn’t just responsible for calls where his
deputies are dispatched. It also dispatches four fire departments, a
police department and emergency medical services.
“We average about 55,000 calls a year,” Loop said.
Right now,
the sheriff is a bit concerned about keeping up, because four of the
county’s dispatcher positions are vacant — almost a third of all
dispatch positions at the center. The problem? Loop said it’s hard to
attract qualified applicants with a pay scale of $36,000.
by AllThingsECC.com | Sep 11, 2019 | Comm Center News
The temperament of an individual
calling 911 is important for dispatchers, because the quicker they
receive accurate information, the sooner help will arrive.
At
the St. Joseph Police Department, the dispatchers receive a variety of
calls. Some are people speaking calmly, others are in hysterics.
Rochelle Esparza, a lead operator, gives time for callers to breathe and calm down before she gets the information from them.
by AllThingsECC.com | Sep 11, 2019 | Comm Center News
NASHVILLE, Tenn. (WKRN/WJHL) – On this anniversary of 9/11, the
heroism and sacrifice of Tennessee first responders was honored in
Nashville on Wednesday.
Among them was Bristol Police Department dispatcher Jessica Donihe,
who helped police officers locate a woman in distress by persistently
calling the woman’s cell phone after the first call lost connection. The
woman had hanged herself, but officers arrived in time to cut her free
and get medical attention for her, saving her life.
by AllThingsECC.com | Sep 11, 2019 | Comm Center News
Wireless carriers continue to lobby the FCC through the CTIA trade
association on indoor location accuracy requirements, pushing for
phased-in ±3-meter Z-axis accuracy requirements and pointing out
challenges with the National Emergency Address Database (NEAD), which
would provide dispatchable locations to 9-1-1 centers.
by AllThingsECC.com | Sep 11, 2019 | Comm Center News
Jersey City – Mayor Steven M. Fulop and the City Council have
approved construction for the Public Safety building at Jackson Square;
centralizing public safety services and resources in Jersey City. For
the first time, the headquarters will exist to include all public safety
offices, including the police and fire departments, parking
enforcement, and 9-1-1 dispatch operations.
“Since day one, this administration has been committed to enhancing
public safety from every angle, and having these resources and personnel
under one roof will further improve and streamline operations,
including increased emergency response times, ultimately contributing to
our ongoing efforts towards decreasing crime,” said Mayor Fulop. “Additionally, Jackson Square continues to revitalize the Bergen-Lafayette neighborhood.
by AllThingsECC.com | Sep 11, 2019 | Comm Center News
A Waynesville native has been hired as the new E9-1-1 director for
Piatt County, a position that has been empty since the retirement of Jim
Cripe on June 28.
Tim Furman, 26, was unanimously approved by the
county board on Wednesday morning, and will start Sept. 26. The 2011
Olympia High School graduate has worked in emergency services in various
capacities, including his most recent role as a CenCom dispatcher in
DeWitt County. He is also the EMS captain for the Waynesville Fire
Protection District.
