by AllThingsECC.com | Sep 27, 2019 | Comm Center News
EDINBURG (KGBT) — When someone calls
911 they are often in distress and may have difficulty describing what
is happening around them, but the Edinburg Police Department is hoping
to change that by using new technology that makes it easier for
dispatchers to communicate.
“Caller will call the [Edinburg]
police department regarding something going on and we will send them a
link. It’s very simple, you just activate the link, and start the video
and then you can point the camera at the incident,” said Edinburg Chief
of Police Cesar Torres. “We had few incidents already where it’s been
used, and we were happy.”
Dispatchers will text a link to the phone number calling 911 within the Edinburg dispatch coverage area. Then, the caller can…..
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by AllThingsECC.com | Sep 27, 2019 | Comm Center News
A veteran Sarnia police dispatcher is calling for more officers to help serve the city properly.
Courtney Thornton told the police services board Thursday morning that the service is extremely understaffed.
She said over her 19 years, the number of calls has significantly
increased while the number of uniform officers has stayed relatively the
same.
Police Chief Norm Hansen said….
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by AllThingsECC.com | Sep 27, 2019 | Comm Center News
Albany Mayor Kathy Sheehan is responding to concerns from the head of
the city’s police union about staffing levels in the 911 communications
center.
Greg McGee has said the city currently has only 26 dispatchers, with four more in training.
The mayor says while it is something to be concerned about, there are more than 170 city residents who have applied for the job.
She says she supports the requirement that a dispatcher has to live
in the city, but a couple of Common Council members are on the record as
saying they may put forth legislation to deal with that at some point.
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by AllThingsECC.com | Sep 27, 2019 | Comm Center News
While operations of the Webster County 911 dispatch center were being handed over to New Jersey-based IXP, there was about a two-week period where there was an overlap in payments, according to Webster County Chief Deputy Rod Strait, the chairman of the Webster County Telecommunications Board.
And now the board, which met on Thursday, is trying to determine how to best handle the overlap.
According to Bowser and Richman LLP, certified public accountants and
consultants, the board outsourced its payroll in July with the hire of
IXP in the amount of $46,666.67.
Daniel Posluszny, the regional manager for IXP who is overseeing the Webster County dispatch operations, said that payment is…
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by AllThingsECC.com | Sep 27, 2019 | Comm Center News
ARMINGTON – County commissioners approved a plan Thursday morning to
bring in staff from Somerset County into the Franklin County Regional
Communications Center to assist over the next couple of weeks.
CL Folsom, the communications director for Franklin County, is out on
leave, according to County Clerk Julie Magoon. The agreement with
Somerset County will bring some combination of Somerset County
Communications Director Michael Smith and Communications Deputy Director
Tammy Barker to the Franklin County dispatch center over the next two
weeks.
The offer for assistance was extended by Somerset County at no cost
after the Sept. 16 explosion on the Farmington Falls Road, Magoon said.
That explosion resulted in the destruction of…..
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by AllThingsECC.com | Sep 27, 2019 | Comm Center News
The new Linn County E-911 Center is now open.
The center,
located at 110 W. Ira St., in Marceline is in the old Saint Francis
Hospital and includes communications operations, meeting rooms, kitchen,
dispatch center, sleeping rooms for dispatchers and a full kitchen.
The
center’s meeting room is used for the month E911 board meetings,
training and can be used as an Emergency Operations Command Center for
Linn County, should the need arise.
Upon completion, the state-of-the-art dispatch center will include…
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