CHP dispatcher’s heartfelt message for officer father during final sign-off

FRESNO, Calif. (KFSN) — A California Highway Patrol officer in Chowchilla signed off for the last time Tuesday and it was truly a family affair.

Officer Ed Castaneda retired after spending more than two decades patrolling Valley roads and helping to keep drivers safe.

What made the radio sign-off even more special is that his daughter, who is a CHP dispatcher, was on the other end with one final message.

The department posted a video of the “final 10-10” on Facebook.

Castaneda’s daughter can be heard….

Gasconade County to take over Osage County 911 dispatch services effective today

At an emergency meeting Wednesday night, the Osage Ambulance District Board of Directors voted unanimously to have the Gasconade County 911 Center handle its dispatching after the ambulance director said he had serious concerns about the services currently being provided by the Osage County 911 dispatch center.

According to Osage County Sheriff Mike Bonham, the 911 center is authorized to have eight people on staff, but as of Wednesday, the center was down to four personnel.

The sheriff’s department is not in charge of 911; the Osage County Emergency Operations Center is the 911 dispatch center for the county, which dispatches calls for four….

Bristol dispatcher receives state award for saving life

BRISTOL, Tenn. — A Bristol dispatcher has been recognized by the Tennessee Department of Safety & Homeland Security for taking measures that ultimately saved a woman’s life, a city news release states.

The award stems from an emergency call she answered in March 2018. Donihe said she repeatedly asked questions but received no response, the release states. She redialed the number several times until she was able to determine a location and send help. When officers arrived, they found a woman who attempted to hang herself. Donihe’s quick actions and persistence are credited with….

Texting 9-1-1 now allowed when calling not possible

MONTGOMERY COUNTY, Va. (WFXR) — The New River Valley Emergency Communication Authority (NRV911) introduced another way for the community to reach out for help.

The NRV911 which receives 9-11 calls can now accept 9-1-1 text messages.

Individuals who cannot safely make a 9-1-1 call or who are deaf, hearing impaired, or have a speech impediment can now use this new service to reach emergency services.

“Please keep in mind calling 911 is still the best option for quick response; however, should you have a situation where calling places you in danger, or clear ….

City of Albany Asked to Drop Residency Requirement for 911 Dispatchers

The Albany Police Officers Union wants Mayor Kathy Sheehan and Common Council to do away with a requirement that the city’s 911 dispatchers live in the city of Albany.

A situation the union says has led to a dangerous shortage.

The budget calls for 39 dispatchers, but right now, there are only 26, with 4 in training.

Union president Greg McGee says he was contacted by dispatchers….