by AllThingsECC.com | Nov 29, 2019 | Comm Center News
Four prospective projects for Washington County’s 911 system were brought before the Washington County Commission during Wednesday morning’s meeting.
Lt. Chris Chesar, chair of the Washington County 911 Technical
Advisory Committee, said he was going before the board to discuss
funding from the 911 levy to cover the cost of the four recommended
projects.
“A temporary backup dispatch center located
at the (Emergency Operations Center) here on Davis Avenue. That would be
for all three public safety access points, which includes Belpre Police
Department, Marietta Police Department and the Washington County
Sheriff’s Office,” Chesar said of the first project.
He said they would like to have…..
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by AllThingsECC.com | Nov 29, 2019 | Comm Center News
Ohio State Highway Patrol Dispatcher and Hillsboro resident Kayla
Hilderbrand has been selected as the 2019 Dispatcher of the Year at the
Wilmington Dispatch Center.
The selection of Hilderbrand, 31, is in recognition of outstanding service during 2019 at the Wilmington Dispatch Center. Post management, troopers, and dispatchers/communications technicians chose Hilderbrand based on…..
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by AllThingsECC.com | Nov 29, 2019 | Comm Center News
GLENPOOL, Okla. A quick trip to Starbucks to pick up coffee for dispatchers working Thanksgiving left a bad taste in the mouth of an Oklahoma police chief.
The word “Pig” was printed on the cups. ……
The Starbucks store deferred to corporate and said the matter was being looked into.
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by AllThingsECC.com | Nov 28, 2019 | Comm Center News
Call volumes to Winnipeg police are up — and dispatchers are struggling under the weight of lengthy queues.
Data
obtained via the Freedom of Information and Protection of Privacy Act
shows authorities responded to 55,073 priority three calls — calls
considered urgent but not emergencies — between January and September
2017.
For the same period in 2018, that figure jumped slightly to 58,163 calls.
But
by the end of September 2019, cops had dealt with 76,305 priority three
calls. That’s a roughly 38 per cent increase from 2017.
“I think it’s fair to first….
by AllThingsECC.com | Nov 27, 2019 | Comm Center News
TOWN OF DICKINSON – Broome County has made upgrades to its 9-1-1
center to help ensure that dispatchers can operate at peak performance.
The county showed off renovations to the dispatch center within the Public Safety Building in the Town of Dickinson.
It’s the first upgrade to the facility in fifteen years.
The project cost $350,000 which came from the county’s share of cell phone 9-1-1 surcharges.
Dispatchers worked out of a backup location for over eight weeks
while the room was gutted and new wiring, computers and other IT
infrastructure was replaced.
Many of the changes were designed to….
by AllThingsECC.com | Nov 27, 2019 | Comm Center News
PASCO, WA- The Pasco Fire Department just added a ‘Resource
Navigator’ position to help reduce non life-threatening 9-1-1 calls. The
Pasco Resource Navigation (PNR) is a partnership between the City of
Pasco and Consistent Care Services.
Heather Martinez is in that part-time role.
She
helps provide services to people who might need a little extra help in
areas, that if left unmanaged, could end up calling 9-1-1.
In the first half of the year, Pasco had 67 people who called 9-1-1 four or more times.
“What we are trying to ….
