Know your location: E-Comm says majority of 9-1-1 calls made from cell phones (Canada)

VANCOUVER (NEWS 1130) – Knowing your location “is more important than ever,” 9-1-1 operators say.

When you call emergency services, don’t expect operators to know where you are, especially if you’re calling on a cell phone.

“With more people using mobiles only and social media geotagging and delivery apps that show location in real-time, E-Comm is concerned that there’s a potentially dangerous public misconception that cellphones provide an exact address or location to 9-1-1 call takers,” E-Comm writes in a release.

Aces of Trades: Every call presents a new challenge for sheriff dispatcher Ted Duffus (OH)

LANCASTER – Fairfield County Sheriff’s Office radio dispatcher Ted Duffus never knows how a call he handles may turn out. It could be nothing or it could mean life or death.

“Every phone call’s a new challenge for us,” Duffus said. “There’s nothing, nothing the same. Not from one second to the next.”

It’s no exaggeration to say Duffus routinely deals in life and death situations at work. Years ago he heard a caller commit suicide with a gun while he was on the line with them…

Stresses of being a 911 dispatcher (ND)

BISMARCK, N.D. Dispatchers have a long list of responsibilities. They multi-task several emergency and non-emergency calls. And also keep a streamline of conversation open with agencies.

The job can take a toll on them, even if they knew what it entailed when they chose the career path.

911 is a three-digit phone number that’s programmed in our minds at a young age. In an emergency, first responders run toward threats while others run from it.

Dispatchers sit in a room coordinating it all and often times feel…

Allegany, Cattaraugus counties receive $1.5M emergency communications aid (NY)

ALBANY — Local counties collectively received almost $1.5 million in aid to bolster emergency communications networks on Friday.

The aid came as part of a $45 million announcement for counties outside of New York City under the 2019 Statewide Interoperable Communications Grant program. The program supports nine Regional Communications Consortiums, which focus on improving critical emergency communications across the state, as well as coordination between counties, state and federal agencies…

Local counties receive statewide emergency communications upgrades (NY)

NEW YORK — Gov. Andrew Cuomo recently announced $45 million has been awarded to 57 counties and New York City to enhance emergency communications across the state.

This funding enables local governments to expand emergency response capabilities and enhance overall public safety operations, according to a news release.

The 2019 Statewide Interoperable Communications Grant program supports nine Regional Communications Consortiums, which focus on improving…

Albany County to get $1.3M for emergency communications (NY)

ALBANY COUNTY — Albany County is slated to get $1,255,608 — part of $45 million being distributed to 57 counties and New York City to improve emergency communications across the state.

This funding, according to a release from the governor’s office, will enable local governments to expand emergency response capabilities and enhance overall public safety operations.

The 2019 Statewide Interoperable Communications Grant program supports nine Regional Communications Consortiums, which focus on improving emergency communications across the state, as well as coordination between counties, state, and federal agencies.