by AllThingsECC.com | Dec 23, 2019 | Comm Center News
SOMERSET, NJ — A 4-year-old Somerset County girl is being called a hero for calling 911 for help when her mother collapsed on the kitchen floor and did not get back up.
Isla Glaser was honored on Wednesday in a ceremony at the Franklin Police Headquarters for her bravery in calling for help, and knowing her address so police officers would know where to go when the emergency happened earlier this month.
Lt. Philip Rizzo of the Franklin Township Police Department’s Professional Services Division presented Isla with a certificate and a special police…
by AllThingsECC.com | Dec 23, 2019 | Comm Center News
Vernon Hills dispatchers will receive 2.5% annual pay raises under a three-year contract approved by the village board.
The 2019 raises will be retroactive to May 1, and the other raises will be applied in 2020 and 2021, Police Chief Patrick Kreis said of the contract approved Dec. 9.
Negotiations, which took place in three or four meetings over 90 days, were “very cordial…
by AllThingsECC.com | Dec 23, 2019 | Comm Center News
Callers using smart phones to dial 911 can video emergency scenes and chat with dispatchers with an enhancement to the Emergency 911 system, the first in Tennessee, said Rutherford County Sheriff Mike Fitzhugh.
The Carbyne c-Lite software will pinpoint the exact location of the emergency and allow the caller to video the scene to help dispatchers get callers the help needed, Fitzhugh said.
Video is one-way from the caller to the dispatcher…
by AllThingsECC.com | Dec 22, 2019 | Comm Center News
A former Arkansas 911 dispatcher was cleared of wrongdoing following accusations that she mishandled a call with a drowning woman and told her to “shut up” just moments before she died.
An internal investigation concluded that operator Donna Reneau violated policy by being rude during an August call with Debbie Stevens shortly before her death, but she did nothing that would have warranted her termination, according to the Fort Smith Police Department…
by AllThingsECC.com | Dec 22, 2019 | Comm Center News
TORONTO—Emergency services will have to soon ensure they can pinpoint the location of people calling 911 for help on their cellphones.
The technically complex shift mandated by Canada’s telecommunications regulator to what’s called Next-generation 9-1-1 — or NG9-1-1 — should allow for a faster, more accurate system…
by AllThingsECC.com | Dec 22, 2019 | Comm Center News
he Columbia County Sheriff’s Office arrested one of its dispatchers for allegedly aiming a gun at someone’s chest Dec. 11 in the town of Wyocena.
Leonel Ramirez, 29, Cambria, faces up to 10 years in prison on a charge of felony second-degree recklessly endangering safety and is also charged with misdemeanors of possessing a firearm while intoxicated and disorderly conduct using a dangerous weapon…
