Former Fort Smith Dispatcher Cleared Of Wrongdoing In Debbie Stevens Case (AR)

FORT SMITH, Ark. (KFSM) — A former Fort Smith 911 dispatcher accused of mishandling a call with a drowning woman has been cleared of wrongdoing following an internal investigation.

The investigation was conducted by the Fort Smith Police Department and Fire Department.

Reports state that though operator Donna Reneau may have violated policy by being rude to  Debbie Stevens at times, she had done nothing that would have warranted her…

Columbia County dispatcher allegedly pointed gun at man (WI)

The Columbia County Sheriff’s Office arrested one of its dispatchers for allegedly aiming a gun at someone’s chest Dec. 11 in the town of Wyocena.

Leonel Ramirez, 29, Cambria, faces up to 10 years in prison on a charge of felony second-degree recklessly endangering safety and is also charged with misdemeanors of possessing a firearm while intoxicated and disorderly conduct…

911 callers in Rutherford County can now use video chat with dispatchers (TN)

RUTHERFORD COUNTY, Tenn. (WZTV) — 911 callers in Rutherford County can now video chat with dispatchers.

It’s the first of its kind in Tennessee and allows callers using smart phones to video emergency scenes and chat with dispatchers.

Rutherford County Sheriff’s Office Mike Fitzhugh said the new Carbyne c-Lite software will pinpoint the exact location of the caller. The video…

CTIA Statement on 9-1-1 Fee Diversion Report

“We appreciate the FCC’s efforts to continue shining a bright light on the unacceptable practice of diverting 9-1-1 fees. State and local governments undermine public trust and public safety when they divert millions of dollars collected from wireless consumers that are intended to maintain and enhance our nation’s 9-1-1 system…