by AllThingsECC.com | Dec 31, 2019 | Comm Center News
UNION GAP — An outage at an emergency call center left people dialing 911 in need of help but, no one picked up and they want locals to know they can still be reached even during an outage.
Suncomm Communications said the Cowiche, Tieton and Naches areas lost the 911 response for a little over an hour December 26.
If that happens again, Suncomm wants everyone to know they can still get help by dialing their alternative number to reach an emergency…
by AllThingsECC.com | Dec 31, 2019 | Comm Center News
Vivian Gwinn hadn’t been driving her “silver bullet” very long when her “bullet” – her 2016 Kia Optima – was hit from behind on a drizzly January morning while she was on Alcoa Highway.
Gwinn, 72, can’t be entirely sure what happened. She was headed to Blount County for an out-of-office meeting for her work with Big Brothers Big Sisters. First, she was hit…
by AllThingsECC.com | Dec 30, 2019 | Comm Center News
The communications center is now displaying those saves in a new way to show their call-takers that even on the tough days, they make a life-changing difference.
One of those call-takers is Amanda Johnson. Johnson and her colleagues spend their entire shifts helping others.
So when Johnson saw something inspiring on social media, she shared it with her co-workers.
“The Manatee County, Florida 911 Center who had started a Tree…
by AllThingsECC.com | Dec 30, 2019 | Comm Center News
E-Comm dispatchers, responsible for 99 per cent of the province’s 9-1-1 call volume for 25 regional districts in BC, deal with more than a few calls from the public that don’t belong in the emergency category.
In 2019, E-Comm continued to receive calls in 2019 that don’t belong on 9-1-1 — including calls from a small parking spot to a bad haircut to late-night vacuuming.
“Sometimes, it feels like people may have forgotten that the reason to call 9-1-1 is to get help in…
by AllThingsECC.com | Dec 30, 2019 | Comm Center News
VANCOUVER (NEWS 1130) – A hotel parking stall being too small and a hairstylist giving a bad cut may seem like emergencies to some, but they are no reason to dial 9-1-1, according to B.C.’s largest emergency communications centre, as it releases its top 10 list of silly emergency calls.
More calls to E-Comm 9-1-1 included complaints a neighbour was vacuuming late at night, a coin-operated laundry machine didn’t have enough water, to find out why traffic was so bad.
Chelsea Brent actually took the call where someone dialed 9-1-1 because their vehicle wouldn’t fit…
by AllThingsECC.com | Dec 30, 2019 | Comm Center News
Middle Smithfield Township (WNEP) — Richard Feely is behind bars on child porn charges.
According to court paperwork he was busted by his own family.
His adult stepson was visiting his parents for Christmas at their home near Marshalls Creek.
He needed to print a receipt for a Christmas gift.
While hooking up his parents’ computer to a printer he found a folder …
