State Police: Problem with making 9-1-1 calls fixed (CT)

State Police says a problem that prevented some people making 9-1-1 calls has been resolved Tuesday morning.

“Preliminary information is that one of the carriers was attempting an update that action may have initiated the disruption,” said Brian Foley, executive aide to state Department of Emergency Services and Public Protection Commissioner… READ MORE

New tech helps 911 center send closest ambulance, fire truck (WI)

When an ambulance or a fire truck responds to a call, it might be from another jurisdiction.

Four Rock County fire departments are using technology to dispatch the closest available emergency services vehicle.

The four departments are the City of Beloit, Town of Beloit, City of Janesville, and Milton and Milton Township fire departments.

The technology is a combination of automatic vehicle location (AVL)… READ MORE

911 centers screen for coronavirus symptoms in southern Arizona (AZ)

TUCSON, Ariz. (KOLD News 13) – Operators at 911 centers across southern Arizona are screening calls for possible cases of coronavirus.

The Arizona Department of Health Services confirmed the state’s first case of the illness on Sunday, Jan. 26. The following day, experts offered resources and guidelines from NHTSA Office of EMS for first responders to limit their exposure to coronavirus.

Before those emergency crews respond to a situation, 911 operators will ask some additional questions to people who mention respiratory issues… READ MORE

Manatee County confirms new public safety director (FL)

Manatee County commissioners today confirmed the appointment of Jacob Saur as the county’s new public safety director.

Saur previously served as the county’s emergency communications chief and has worked for Manatee County since 20001. “As our former emergency communications center chief, Jake championed multiple projects, along the way positioning Manatee County as a leader in the…

Mark Higgins appointed to the 9-1-1 Advisory Board (PA)

BELLEFONTE — Centre County Commissioner Mark Higgins has been named one of a select group of 19 leaders across the Pennsylvania to join the 9-1-1 Advisory Board. This board advises PEMA on the administration and operation of 9-1-1 systems in the Commonwealth.

The 9-1-1 Advisory Board meets quarterly in Harrisburg and includes three subcommittees: funding, technical, and operations. A broad variety of items come before the board including broad based planning needed due to changes in state and federal laws, approving grants, reviewing policy, and …READ MORE