Worcester City Council Preview: Fire Department Review and Replacing Public Safety System (MA)

WORCESTER – The Worcester City Council meets Tuesday night, February 4.

Ahead of each City Council meeting, ThisWeekinWorcester.com [TWIW] will provide a preview to help keep readers informed of the on-goings of the city’s governing body.

Each preview will highlight items from the City Council agenda for that week that haven’t already been covered by TWIW…

After 19,500 calls in 2019, Plymouth County Communications Center to add another dispatcher (IA)

LE MARS, Iowa (KTIV) – The Plymouth County Communications Center received over 19,500 calls in 2019 with 6,000 of those being 911 calls. Now they are planning to add another dispatcher to the team to help with future calls like that.

According to Plymouth County Sheriff Mike Van Otterloo, with a handful of younger officers patrolling the streets, a lot more calls are coming through the call center.

Not only is there increased activity in Le Mars, but the surrounding towns and counties as well… READ MORE

SPECIAL REPORT: A day in the life of a 911 dispatcher (NE)

Omaha, NE — They’re the voice that could be your lifeline on the worst day of your life. 911 dispatchers are calm. They’re quick thinking. And they’re stressed. Really stressed. The phone rings and right away someone is crying for help. Michelle Hatch can hear this 100, 200, even 300 times in an eight-hour shift.

Hatch says, “Some days you go home, and you say, ‘you know, I helped…


Brady Strite is Franklin County’s Employee of Month For January (PA)

Franklin County Emergency Services Telecommunicator Brady Strite is the county’s Employee of the Month for January.

County commissioners announced Strite’s selection last week.

Strite, a county employee since March 2019, was one of 10 nominees for January’s employee of the month.

His choice was based on his help in calmly talking an expectant father through the delivery of a healthy baby last month… READ MORE

NG9-1-1 RFP Considerations Document Now Available

The NENA Request for Proposal Considerations Information Document is intended for 9‑1‑1 authorities that have made the decision to issue an RFP for the purpose of procuring all or part of a Next Generation 9‑1‑1 system. This document recommends a structure and content to guide a project team that has been given the charter to develop an RFP. It anticipates that other work has been done and decisions have been made that support the development of the RFP. Implementation of this document will assist 9‑1‑1 authorities in developing an RFP to procure elements of an NG9‑1‑1 system, including PSAP Functional Elements, NG9‑1‑1 Core Services, GIS data and services, and Management Information System (MIS) data collection and reporting.